need help badly````!!!

[ponnky]

why pet hotel story still cant tranfer to new device ?!!1 hope lavateam fix it soon``thx```=D all my game done just less pet hotel story```urgent```

[333paddington]

Have you contacted TL to do the transfer for you? Sometimes it can take two days.

[ponnky]

thx =D done ``hahahaha```

[Queens1990]

could u tell how do i change all my game to my new device since u done it already please i have no idea how to do it or contact teamlava to help me????

[kooky panda]

could u tell how do i change all my game to my new device since u done it already please i have no idea how to do it or contact teamlava to help me????

You can email support@teamlava.com (support@teamlava.com) and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
http://forums.teamlava.com/showthrea...ll=1#post66787 (http://forums.teamlava.com/showthread.php?11887-PLEASE-READ-How-to-Transfer-to-a-New-Device&p=66787&viewfull=1#post66787)

If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8(except for kindle fire)

http://forums.storm8.com/showthread.php?t=14674 (http://forums.storm8.com/showthread.php?t=14674)


Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.