How to transfer Bakery story account to a new Device ?

[MelodyYumiko]

Hello everybody, Can anyone please be kind to tell me how to transfer bakery story to a new device . Cuz I'm getting a new phone in a few weeks . The main reason is I don't want to start again I love my bakery so much . I'm so worried that I can't play with my old account on the new device!;(

[sunstorm01]

Yes you can- it's saved on the servers. Just make a new storm8 I d on your new device when you get it- then email support@teamlava.com with your old I d( coin and gem count) and your new I d( coin and gem count) and ask for a transfer. My last transfer took 1 hour. But expect 24 hrs just to be safe.

[MelodyYumiko]

And then u can play with ur old account ? Oh thank u
And what's the topic(header) of the email that we will send to Teamlava? And did u include ur password?

[sunstorm01]

I just started with " hi". There's really no need to be too formal about it. To make it easier for you-

Hi teamlava,
I want to transfer my old account ( insert your old restaurant name and storm8 I d, your amount of coins and gems)
I would like it tranfered to my new phone, I have created an I d on my new device to make it an easy transfer- ( insert your new restaurant name, and your new storm8 I d, your coin amount and gem amount).
Thankyou( insert your name).

Note that if you don't get an automatic reply that says " we understand you would like your account transferred....", send it again. When you recieve this email reply from them, make sure you then resend your email.

[sunstorm01]

Sorry- yes you can play with your old account- I have done this multiple times for different accounts on different devices and teamlava are pretty efficient and precise when transferring.

[saren1947]

I waited a week for them to transfer my account to a new device. Got tired of waiting so found how to do it myself. Good luck.

[Mahdiya12]

So how did u do it itself ? Am an android user . I forgot number of gems and coins in my last game. I only remember bakery name and my storm8 Id

[kooky panda]

So how did u do it itself ? Am an android user . I forgot number of gems and coins in my last game. I only remember bakery name and my storm8 Id

Except for kindle fire, you can transfer by storm 8 http://forums.storm8.com/showthread.php?t=14674

[20and0]

go on teamlava homepage and to transfer your games on your device you have to remember your storm id and how many gems you had

[20and0]

go on teamlava homepage and you have to remember your storm id and how many gems you have

[MelodyYumiko]

Thank ueverybody for ur help

[alfon1493]

I can't get my new account in to a new device

[maguar]

I can't get my new account in to a new device

If you haven't setup a new ID you can follow the steps in this thread (http://forums.storm8.com/showthread.php?39878-Transferring-Teamlava-games-to-a-new-device) to do the transfer yourself. If you have setup a new ID you will need to email support@teamlava.com and they can do it for you.

[yudyjudy]

How can I know the amount of gems and coin in my old backery, I can't find it in teamlava!

[maguar]

How can I know the amount of gems and coin in my old backery, I can't find it in teamlava!

If you can't remember those try telling them stuff like the last recipes you made, decorations you bought etc. maybe ask if your password will help.

[quynhanh13]

But i not download it with appstore so how could i do that

[farrahhswan]

They do not reply my email . What shoul i do . Help me . ;(

[kooky panda]

They do not reply my email . What shoul i do . Help me . ;(
It can take support 3-5 business days to respond to your email.
If is has been over 5 business days, respond back to your automatic email requesting an update.

[ilovebuttercake]

If you haven't setup a new ID you can follow the steps in this thread (http://forums.storm8.com/showthread.php?39878-Transferring-Teamlava-games-to-a-new-device) to do the transfer yourself. If you have setup a new ID you will need to email support@teamlava.com and they can do it for you.
I'm trying to transfer myself, with your guide (much appreciated!) but the "thread"-link above tells me I don't have access probably because I just set a password a few minutes ago. Do you know when I will be able to follow the link?

I have not started BS on my new device yet.

[kooky panda]

I'm trying to transfer myself, with your guide (much appreciated!) but the "thread"-link above tells me I don't have access probably because I just set a password a few minutes ago. Do you know when I will be able to follow the link?

I have not started BS on my new device yet.

That was an older link.

You can email support@teamlava.com (support@teamlava.com) and they can transfer your games.

If you no longer have your old device, I would advise using the storm 8 transfer so your storm ID and games are removed from your old device.
Transfer Thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489)

If you still have your old device, you can play your games on both devices by using the login feature

New Logon on Feature (http://forum.storm8.com/showthread.php?59955-iOS-New-Login-feature-in-Restaurant-Story!-(login-applies-to-all-games)&p=759602&viewfull=1#post759602)

If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.