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View Full Version : RS Weekly Update 6-28-12



greygull
06-27-12, 06:31 PM
Teasers from DW



http://media-cache-ec0.pinterest.com/upload/281123201710379406_oTHgfPFN_f.jpg

Build a Juice Machine soon and give the people what they want!



http://media-cache-ec8.pinterest.com/upload/281123201710389969_dCobTqTQ_f.jpg

... treat your customers to dinner and a show! Hire the Hula Fire Show dancers for your Restaurant soon, but be sure to book them fast! They won't be available to hire for long!

nmishii
06-27-12, 06:35 PM
The hula fire dancers may be for our restaurants, but I'm sure bobbyrae will see them on pinkster's farm.

pinkcherryb
06-28-12, 04:08 AM
The pattern on the juice machine is very pretty :)

AnnasCoffee
06-28-12, 11:06 AM
FYI... The dancers are 70 gems!

SnoEternal
06-28-12, 11:07 AM
umm 42 gems for juice machine???

marrrina
06-28-12, 11:07 AM
http://i4.photobucket.com/albums/y122/SunisaLi/drink.png

Guess I won't be buying the juice machine.

veenilla
06-28-12, 11:08 AM
Wow :( 42 gems....

lin77
06-28-12, 11:09 AM
42 gems for the juice machine....what the *ell are u thinking tl! U are out of ur freaking mind!!! :mad::mad::mad::mad::mad:

lambyo
06-28-12, 11:09 AM
The juice machine reminds me of the makeup counter on Fashion Story. Costa gems plus you have to beg for parts.

dawnasparagus
06-28-12, 11:09 AM
Please tell me this is a mistake!!!!!! That's ridiculous!!!!

SnoEternal
06-28-12, 11:10 AM
70 gems for limited time offer?? geez T_T

greygull
06-28-12, 11:10 AM
I'll flag this over about the juice machine right now

fondos2011
06-28-12, 11:10 AM
I really DONT like this update :(

TAB127
06-28-12, 11:13 AM
Seriously!? The new machine is gems, that's freaking ridiculous!

katz1301
06-28-12, 11:15 AM
Hahahahaha. ROFL

gc2000jn
06-28-12, 11:15 AM
Maybe they will change it from gems to coins, like they have in the past with items - I am gonna wait! Tho' I am curious to see what recipes the machine makes.

3squares
06-28-12, 11:15 AM
This is the first appliance I've seen that costs GEMS.

Not only is it outrageously expensive, you have to construct it. Does it have recipes to master?

I predict it will not be popular. I won't be buying any.

beertjeanita
06-28-12, 11:16 AM
Well i store one workless machine and wanna buy the Fruit machine.NO way for 42 GEMs!!
So the workless machine is back and start working again tomorrow. LoL

orderandchaos
06-28-12, 11:18 AM
THIS IS EVIL !!! I DO NOT BUY GEMS ANY MORE. 42 and 70 Gems ... this is a kick at the face of all User

hallsjk
06-28-12, 11:18 AM
WOW. I am a daily player for over a year. I am on level 96 very close to 97. I look foward to updates on Thursdays. I love new appliances and new recipes. I can't believe 42 gems for an aplliance. I am never disspaointed even when I dont like things but this week really dissapointed.

lambyo
06-28-12, 11:18 AM
Just got the update. I have been playing this game for nearly 2 years, level 98, and have spent literally thousands on TL games. This is the first time I am not purchasing anything from an update - 70 gems for the dancers is excessive, and 42 for the juice machine is ridiculous.

tzvetkata
06-28-12, 11:18 AM
http://i4.photobucket.com/albums/y122/SunisaLi/drink.png


HAHAHAHAH This is a joke right?

lin77
06-28-12, 11:18 AM
This ticks me off so much that i am just about calling it quits with EVER buying gems again! Tl.... this better be a mistake or else.......

Absolutely idiotic! :mad::mad::mad::mad::mad::mad:

hbg101
06-28-12, 11:19 AM
Wow team lava WHAT ARE YOU THINKING 70 gems for some girls AND 42 gems for a juice machine first off that should be coins not gems and where is the 4th of July stuff? -_-

zoroak
06-28-12, 11:19 AM
The juice machine reminds me of the makeup counter on Fashion Story. Costa gems plus you have to beg for parts.

Yep, a constructible appliance that costs gems, and if it's anything like the FS makeup counter it'll require 40 parts, needing 2 days minimum to complete requests, unless you want to pay even more gems to complete your juice machine immediately. The makeup counter is 36 gems, can only earn 8 gems back through mastery, wonder how many recipes are available in this juice machine?

lambyo
06-28-12, 11:21 AM
It's not a mistake. FS has a build able markup counter that costs gems. Many people complained but nothing was done.

MommaLouKC
06-28-12, 11:22 AM
Thank you GreyGull for being on the ball. I'm sure it's a mistake and will be fixed soon. People DON'T PANIC!!

ArtsyTartsy1
06-28-12, 11:22 AM
WOW! Here I am trying to save gems to expand...I have a couple of 40 gem expansions left..soooo
Expansion or juice machine...ROFL. NOT GONNA HAPPEN!!!
ANOTHER SLAP I. THE FACE A A RESOUNDING AFFIRMATION FROM T.L. TO SAY THAT THEY DON'T CARE ABOUT USER CONCERNS
THIS IS DEFINITELY NOT THE WAY TO TURN USERS INTO CUSTOMERS...

Potatocat
06-28-12, 11:22 AM
Well I bought the juice machine. The appliances are my favourite part of this game so to me it wasn't a huge deal....

bad news though....there's now a plum knob. Lol

SnoEternal
06-28-12, 11:23 AM
It's not a mistake. FS has a build able markup counter that costs gems. Many people complained but nothing was done.

someone will probably buy it(juice machine) too T_T

mcgee22
06-28-12, 11:24 AM
The best part is that some ppl have already bought it!!! Can you believe that??!! No way I'm buying this for gems. I think that 70 for the dancers is also excessive. I have a lot of gems that I have been hoarding & I was about to spend them but not for that. I'm sorry I understand that we have to pay for the work that you did but maybe next time offer a scaled down version of the same decor item at a lesser price. Don't have to do that much work and maybe u get a bigger audience.

SnoEternal
06-28-12, 11:24 AM
Well I bought the juice machine. The appliances are my favourite part of this game so to me it wasn't a huge deal....

bad news though....there's now a plum knob. Lol
hmm i was right! can you post pics ??

lambyo
06-28-12, 11:24 AM
Plum knob? Sheesh!

mysticura
06-28-12, 11:26 AM
I bought one not even noticing the gem cost until I went to buy another and t said not enough gems lol. Guess thats what I get for assuming it was for coins.
Hopefully this will be switched to coins.

lin77
06-28-12, 11:26 AM
Thank you GreyGull for being on the ball. I'm sure it's a mistake and will be fixed soon. People DON'T PANIC!!

If Bakery's appliance is gems then we know this wasn't a mistake....U put too much faith in TL...they are greedy and will do anything to get people to purchase gems. But making an appliance for gems is like making flowers in Farm for gems....who is really going to buy them?

Potatocat
06-28-12, 11:26 AM
Woops.... Requires 10 knobs and 12 PLUM nozzles(no plum knobs)

caljean
06-28-12, 11:29 AM
Are they joking with this update? Must be a mistake. Really all those gems for a juicer?

3squares
06-28-12, 11:30 AM
TL seems to keep to keep pushing the price threshold to see how high they can go before their players revolt. How many of us bought Tiki Ovens at $60,000 a pop? The previous high price was $30,000 for that fancy Babyback Rib Grill. (I only bought 3 of those, because buying more produced a net LOSS, rather than profit, from sales of ribs, unless you cooked past mastery of the recipe.) I haven't analyzed the profit margin for the Tiki Ovens. If anyone has, I'd like to know.

Note the price progression, from $10,000 for an Easy Appliance, to the present. TL is pushing the envelope to see how many people will tolerate the price increases.

I guess the Tiki Oven was popular, although I have not yet bought any.

88dalejr
06-28-12, 11:30 AM
It's a gem trap!!!! I was just about to buy one and at the last second realized its gems. That's ridiculous!!!! 70 for a LTO that's expected from you TL. But appliances for gems that is absurd!!!!

goldenwaves
06-28-12, 11:31 AM
Unbelievable. My neighbors are leaving/deleting the game on almost a daily basis and now they pull this {}?!!

Safe to say I will NOT be purchasing any gems or any of these gem items. I work too hard for my money to blow it on worthless stuff like this.

sup4mo
06-28-12, 11:31 AM
What is up with that 42 gems? Wow am passing that one up!

Potatocat
06-28-12, 11:32 AM
Post pics of what? never posted pics before :)

Everyone has certain things in tl games they love and enjoy, for me it's the appliances so try not to be judgemental.

coolgamegirl27
06-28-12, 11:32 AM
I too have bought 1 without noticing the cost just expected it to be for coins. I guess these recipes will last me for a while, making just 1 at a time:(

enaid03
06-28-12, 11:33 AM
Ugh. I got caught. Never look at the prices, just clicked on it. I went to buy a second one, and saw it was gems. This is absolutely absurd. I should have known better after that makeup counter in FS.

lin77
06-28-12, 11:33 AM
outrageous tl! This update sucks!

insydr79
06-28-12, 11:34 AM
Gems for an appliance is absolutely ridiculous! This is my first post, as I was prompted to create a password for the forum out of disgust for the audacity of TL to interject this perversion to the precedence of coins and pargs for the appliances. Gems are to be for exotic and luxury items, not items as basic as a cooking appliance.

I have purchased and built at least 8 of every appliance released to this point, and mastered all recipies by those appliances. Mastering recipies in appliances that cost gems is outrageous, and not even redemptive of the gems necessary to purchase even one.

kooky panda
06-28-12, 11:36 AM
guys - Bakerys appliance came in for coins. Lets wait to see what the community managers say .

Potatocat
06-28-12, 11:36 AM
Well maybe this is a luxury appliance....like a kitchenaid stand mixer. Lol

sehana
06-28-12, 11:39 AM
Really?? first the appliances costs were getting higher and now they cost gems... I was kinda excited about the juicer, but now I'm highly disappointed... I don;t think I complain much but really?!?!

Rye10
06-28-12, 11:39 AM
Glad I only have 41 gems because I too attempted to buy it! How many recipes are there on the juicer?

bigbux3
06-28-12, 11:39 AM
What kind of update is that? There's only one coin item and it's the ugly wallpaper. The Juice Machine isn't worth 42 gems neither is the Hula Show for 70 gems. I don't think a girl sitting in a floatie (Innertube) is worth 15 gems either. *Sigh

MAPPIE22
06-28-12, 11:41 AM
I got caught to brought one not looking and thinking it was for coins even if they change it we won't get our gems back, they should really get it right first time.

bigbux3
06-28-12, 11:41 AM
And there are no new recipes.

Potatocat
06-28-12, 11:42 AM
Don't know the recipes yet cause there's a new part (plum nozzle).

Rye10
06-28-12, 11:44 AM
Oh duh that's right. Why would I think we would have a 42 gem appliance and ready to fix food or drink right away. Team Lava doesn't want you to actually play the game lol

brentmorri
06-28-12, 11:49 AM
This is ridiculous!!! Now we have to spend gems to buy an appliance that has to be built.
This is just SOOO wrong

insydr79
06-28-12, 11:50 AM
Thanks kooky for the attempt to bring things to a calm. I did see that bakery dropped the shaved ice as coins, and will be purchasing and building at least 8 of these right away.

I'd love to see a quick reversal of the gemed juicer in RS before too many leave in disgust.

brendab1223
06-28-12, 11:50 AM
I clicked on it by mistake not realizing it was 42 gems. Hard earned gems down the drain.

Potatocat
06-28-12, 11:57 AM
Is part of the issue because lots of players buy multiples of new appliances in order to grind all the recipes? Seems like it to me. Not saying I agree with them charging gems but they're not putting a gun to your head to buy it...unless they make it a goal that is! Lol

asweetpeach
06-28-12, 11:59 AM
42 gems? Teamlava have you lost your minds? I refuse to buy anything that cost gems now. Now you've gone to far. Shame on you Teamlaval...SHAME ON YOU!!!!

Purplum
06-28-12, 12:00 PM
I clicked on it by mistake not realizing it was 42 gems. Hard earned gems down the drain.

Same here. I apparently had 42 gems exactly, since my gems are now ZERO. I'd just emailed support to let them know my gems bugged after the update and got reset to zero....but now it turns out it was the stupid juice machine. I am very unhappy about this. Why in the world would an appliance cost gems?!? That's just dumb. You buy appliances to master the recipes and get gems, not to spend more gems than you'll ever recoup off of the recipes -- unless there's 21+ recipes on the stupid thing.

The gem cost had better be a bug, and they'd better refund my 42 gems.

bigbux3
06-28-12, 12:03 PM
This week's Restaurant Story update only pleases one party: The people who can afford to purchase gems every day/week/month.

lambyo
06-28-12, 12:03 PM
If the cost isn't changed, I will be closing my restaurant for the week, I have mastered all recipes and just might take a little vacation. I will also not be purchasing any gems for any of the four games I play.

lin77
06-28-12, 12:04 PM
If they don't make this appliance coins...there will be mutiny on their hands! If players could riot they would! >:(

ipaddolo
06-28-12, 12:04 PM
i bought one juicy machine then i realized it was for gems.... omg! no way im going to buy more, and tbh i think it's time to stop to play.. the game is too expensive now

greygull
06-28-12, 12:07 PM
Just got word - they're checking on the price. Hopefully it will be changed to coins.

bigbux3
06-28-12, 12:07 PM
IT'S BEEN CHANGED TO 30,000 COINS. BUY NOW!
I bought 3.

Godlovesyou12
06-28-12, 12:08 PM
its changed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

bigbux3
06-28-12, 12:08 PM
Just got word - they're checking on the price. Hopefully it will be changed to coins.

I know someone on the forums accidentally bought one of the appliances when it was still 42 gems, can they get a refund? By the way, it's not me.

greygull
06-28-12, 12:08 PM
I know someone on the forums accidentally bought one of the appliances when it was still 42 gems, can they get a refund? By the way, it's not me.

I've asked about that as well - waiting to hear back.

Potatocat
06-28-12, 12:09 PM
Maybe because tl realised that some people see appliances as special items too, not just the decorations, and would be willing to pay gems for them. I'm confused...half the time people complain about the appliances even when they cost coins.

sunnyDreams
06-28-12, 12:10 PM
Too bad I bought one before I saw it was for gems.

brendab1223
06-28-12, 12:10 PM
Just got word - they're checking on the price. Hopefully it will be changed to coins.

Are they going to refund the ones that accidentally clicked on it and lost gems? I'm thinking no but thought I'd ask.

Potatocat
06-28-12, 12:12 PM
Well I suppose i won't be getting a refund? I wish I would considering they made a mistake and changed it now, that would be unfair.

Purplum
06-28-12, 12:14 PM
Well I suppose i won't be getting a refund? I wish I would considering they made a mistake and changed it now, that would be unfair.

We had better be getting a refund.

lin77
06-28-12, 12:14 PM
That goodness! Yah! :)

greygull
06-28-12, 12:15 PM
I know someone on the forums accidentally bought one of the appliances when it was still 42 gems, can they get a refund? By the way, it's not me.


Too bad I bought one before I saw it was for gems.


Are they going to refund the ones that accidentally clicked on it and lost gems? I'm thinking no but thought I'd ask.


Well I suppose i won't be getting a refund? I wish I would considering they made a mistake and changed it now, that would be unfair.


We had better be getting a refund.


I've asked about that as well - waiting to hear back.

I've asked - will let everyone know as soon as I do :)

Potatocat
06-28-12, 12:15 PM
We had better be getting a refund.
I hope so! Any word Greygull?

sunnyDreams
06-28-12, 12:17 PM
I've asked - will let everyone know as soon as I do :)

Thank You! I appreciate your help.

Potatocat
06-28-12, 12:17 PM
Thank you Greygull, you're very sweet for helping all of us cranky people out lol!

greygull
06-28-12, 12:17 PM
You're very welcome! I hope I can report good news :)

mandacakes
06-28-12, 12:19 PM
This is horrible! I have millions of coins in my restaurant so didn't look at the price. I was going to buy SIX! luckily I stopped at two, but I'm furious they were for gems! This is soooo wrong! btw they are still 42 gems at my restaurant.

greygull
06-28-12, 12:19 PM
This is horrible! I have millions of coins in my restaurant so didn't look at the price. I was going to buy SIX! luckily I stopped at two, but I'm furious they were for gems! This is soooo wrong! btw they are still 42 gems at my restaurant.

Try restarting your device. The new price showed up on mine several minutes ago.

Potatocat
06-28-12, 12:20 PM
I hope so too, it's no good being the bearer of bad news! *makes fist* lol! ;D

bigbux3
06-28-12, 12:21 PM
HA! I noticed that the girls in the Hula Fire Show don't have noses but the guys do.

mandacakes
06-28-12, 12:23 PM
Try restarting your device. The new price showed up on mine several minutes ago. Thank you sweetie!

333paddington
06-28-12, 12:23 PM
I was one of those who had plenty of gems, didn't look and actually bought six of them at 42 gems a piece.

I hope there's a solution for us.

greygull
06-28-12, 12:24 PM
Thank you sweetie!

Did it change? If it did - YAY! :)

Potatocat
06-28-12, 12:27 PM
I was one of those who had plenty of gems, didn't look and actually bought six of them at 42 gems a piece.

I hope there's a solution for us. holy moly!!

JohnDede
06-28-12, 12:29 PM
I just went in to look. 30,000 coins

MrsC1010
06-28-12, 12:30 PM
WOW! I had to sign up for these forums to voice my frustration. I spent my gems on the juice machine to now see its 30,000 coins. I'm frustrated because so many of my neighbors are quitting and I will be lucky to even get my parts within the next 3 days! This game is getting to be more of a hassle then fun for most :( I hope I get a refund or I will be joining my 0 star neighbors with their doors closed. I can barely stay at 4 stars as it is. Please fix things team lava! Make the game fun again and stop robbing me of my gems!

bigbux3
06-28-12, 12:34 PM
In the weekly update description, they said: And more! Is the "more" the ugly Motif wallpaper?

Potatocat
06-28-12, 12:36 PM
Maybe the "more" was the certainty that they were about to create the Great Juice Fiasco of 2012? Lol

gc2000jn
06-28-12, 12:37 PM
Recipes for juice machine: orange juice 4h, pineapple juice 8h, mango juice 12h.

bigbux3
06-28-12, 12:38 PM
Recipes for juice machine: orange juice 4h, pineapple juice 8h, mango juice 12h.

I expected like smoothie recipes.

Potatocat
06-28-12, 12:39 PM
That was fast! Thanks!

coolgamegirl27
06-28-12, 12:39 PM
Wow this must have been the fastest moving thread ever!!!

gc2000jn
06-28-12, 12:39 PM
I know right? Nothing too exciting or creative to be worth a 42 gem machine!

I expected like smoothie recipes.

bigbux3
06-28-12, 12:41 PM
I didn't like any of the updates in any of the games. I didn't purchase a single thing in RS (besides the Juice Machine after the price change)

sweetstuff525
06-28-12, 12:41 PM
Wow I just got home from taking my daughters to the library... Check my restaurant and the appliance was 42 gems wow now I read the forum and now it's 30,000 coins....

I hope those you paid gems for it receive a refund.... Because I found it so unfair.... Luckily I only have 14 gems or else I would have spent gems on it without knowing it lol

Potatocat
06-28-12, 12:42 PM
They could have at least given more than 3 recipes. Fruit punch, pina colada (virgin of course lol) etc etc

lin77
06-28-12, 12:45 PM
The wallpaper is super ugly...yuck! Vomit would look better on the wall than that!!
Also the other items are not worth gems so I wont be getting any of them!
So disappointed in this beach theme! :(

bigbux3
06-28-12, 12:46 PM
They could have at least given more than 3 recipes. Fruit punch, pina colada (virgin of course lol) etc etc

They waste our time for building appliances and spending more than needed coin prices to make these appliances. I don't need a new appliance every 3 weeks with outrageous parts and only 1-3 recipes!

lin77
06-28-12, 12:47 PM
Wow this must have been the fastest moving thread ever!!!


Lol....oh my goodness...that is so true!

Potatocat
06-28-12, 12:51 PM
They waste our time for building appliances and spending more than needed coin prices to make these appliances. I don't need a new appliance every 3 weeks with outrageous parts and only 1-3 recipes!
It's disappointing. I thought maybe at 42 gems it would have cool stuff and more than that. I love new appliances, I think they are cute but I just wish they had more recipes :/

bigbux3
06-28-12, 12:56 PM
It's disappointing. I thought maybe at 42 gems it would have cool stuff and more than that. I love new appliances, I think they are cute but I just wish they had more recipes :/

I can see a new appliance if it's something that actually fits. For example in BS: Deep Fryer: Donuts. Makes sense.
RS: Grill: Grilled foods. Makes sense. Sushi Bar: Sushi. Makes sense. Drink Machine: Drinks. Makes sense. Ice Cream Maker: Ice cream. Makes sense. Shaved Ice Machine: Shaved ice! Makes sense. Tiki Oven: Huh? Makes no sense. Smoker Pit: ??? with one recipe makes no sense.

Potatocat
06-28-12, 01:03 PM
I can see a new appliance if it's something that actually fits. For example in BS: Deep Fryer: Donuts. Makes sense.
RS: Grill: Grilled foods. Makes sense. Sushi Bar: Sushi. Makes sense. Drink Machine: Drinks. Makes sense. Ice Cream Maker: Ice cream. Makes sense. Shaved Ice Machine: Shaved ice! Makes sense. Tiki Oven: Huh? Makes no sense. Smoker Pit: ??? with one recipe makes no sense.
Lol good point. I guess after a while they'd have to get kind of creative with the types of appliances. The tiki oven could have been a spit over hot coals or something. Lol. Maybe next they should make a microwave! Lol!

Potatocat
06-28-12, 01:05 PM
Popcorn, tv dinner, leftovers, pizza pockets...hahahaha I wonder if they're hiring :D

jay1314
06-28-12, 01:07 PM
[QUOTE=Potatocat;342040]Lol good point. I guess after a while they'd have to get kind of creative with the types of appliances. The tiki oven could have been a spit over hot coals or something. Lol. Maybe next they should make a microwave! Shh don't give them any ideas lol knowing how lame the updates and appliances are getting they probably would

Potatocat
06-28-12, 01:12 PM
[QUOTE=Potatocat;342040]Lol good point. I guess after a while they'd have to get kind of creative with the types of appliances. The tiki oven could have been a spit over hot coals or something. Lol. Maybe next they should make a microwave! Shh don't give them any ideas lol knowing how lame the updates and appliances are getting they probably would
Hahaha hey you calling my idea lame? Plenty of fine dining establishments (Denny's) use microwaves! Hahaha

Potatocat
06-28-12, 01:14 PM
Well time for me to sleep...night all! :)

yagd
06-28-12, 01:43 PM
You're very welcome! I hope I can report good news :)

I"ve already bought one with 42 gems. I hoping TL will refund the gems because was their mistake not mine ... please let us know soon ...

Spiekertje
06-28-12, 02:10 PM
I also hope for a refund because I bought it with gems, half of my total ammount :(

sweetstuff525
06-28-12, 02:16 PM
Wow no word in refund yet from tl? That says it all.. I really hope they give you guys refund

greygull
06-28-12, 02:40 PM
Best answer (currently) for those that spent gems:



As stated, the price has been lowered to 30,000 Coins. We're not able to change that price for people who have already purchased the Juice Machine, though you can write into Support at support@teamlava.com for further assistance with this issue. Thanks!

Not the good news I was hoping to deliver, but better then a flat out "No, no refund"

Spiekertje
06-28-12, 02:41 PM
I normally don't easily spend gems, I cook quit hard for them and don't buy any, but this time I thought "let's go crazy" and regretted it the next moment because it really is a lot of gems.
Please TL, refund us :)

DaojinWildfire
06-28-12, 02:45 PM
The price has been lowered to 30,000 Coins. We're not able to change that price for people who have already purchased the Juice Machine, though you can write into Support at support@teamlava.com for further assistance with this issue. Thanks!

Spiekertje
06-28-12, 02:52 PM
Okay, so we have to mail them. I will do it first thing in the morning, it's bedtime here and I'm too tired to write such a thing in English which is not my native language.

Will others in this topic keep us posted when they reveice an aswer from TL?

brendab1223
06-28-12, 03:27 PM
Ok I emailed them and got my gems back and 30,000 coins deducted. Thank you so much!

queenrocks77
06-28-12, 03:34 PM
I bought 14 of the juice machines not even looking at the price. I came here and everyone was upset about it costing 42 gems. I went back and looked and my tab said 42 gems but it didn't deduct from my hem stash when bought them. Whew! I guess I dodged a bullet there! ;)

bigbux3
06-28-12, 03:37 PM
The price has been lowered to 30,000 Coins. We're not able to change that price for people who have already purchased the Juice Machine, though you can write into Support at support@teamlava.com for further assistance with this issue. Thanks!

Will support refund their gems then? Because those who bought it accidentally wouldn't be so fair, would it?

sweetstuff525
06-28-12, 03:42 PM
I bought 14 of the juice machines not even looking at the price. I came here and everyone was upset about it costing 42 gems. I went back and looked and my tab said 42 gems but it didn't deduct from my hem stash when bought them. Whew! I guess I dodged a bullet there! ;)

wow thats weird and luck lol ..i still think tl should refund gems to those you bought them with gems

sweetstuff525
06-28-12, 03:43 PM
Ok I emailed them and got my gems back and 30,000 coins deducted. Thank you so much!

nice to hear.., thanks team lava for refunding these people their gems.. it was the right thing to do

333paddington
06-28-12, 04:01 PM
I just got refunded for the six machines, all gems back.

Thank you TL, From the bottom of my heart.

bigbux3
06-28-12, 04:12 PM
I just got refunded for the six machines, all gems back.

Thank you TL, From the bottom of my heart.

Really?! Wow! That's customer satisfaction! It feels so good doesn't it?

yagd
06-28-12, 05:01 PM
I"ve already bought one with 42 gems. I hoping TL will refund the gems because was their mistake not mine ... please let us know soon ...

I just got my gems back. I sent an email to support and almost immediately they update my RS giving me 42gens and deduct the coins ...

Very hapy 😃.. Thanks TL

sunstorm01
06-28-12, 05:37 PM
I'm flabbergasted!! Good on TL. Now that's much better customer service. Hopefully they've turned a corner.. Now quick everyone brick up the side.. So they can't go back! I'm really happy for everyone.. Including TL. * takes hat off*

pinkcherryb
06-28-12, 05:52 PM
Juicergate 2012.....lol I'm having no luck with my neighbors sending me that stankin nozzle! >.< I'm pretty sure most have quit the game :( Feel free to add me anyone who still plays. I don't tip everyday but I do gift and send gift requests asap.

sunnyDreams
06-28-12, 06:06 PM
Wow! TL responded quickly and gave back the gems for the appliance. A Huge THANK YOU to TeamLava!

mmmmmatt
06-28-12, 06:31 PM
Anyone got the juice machine yet? What are the recipes?

nikkirene
06-28-12, 06:43 PM
Lol I had to make my 1st post just for this crazy day. Glad they made it for coins but man my nrbs are taking forever to send parts. I guess others are too since we haven't seen pics :)

sweetstuff525
06-28-12, 06:50 PM
Lol I had to make my 1st post just for this crazy day. Glad they made it for coins but man my nrbs are taking forever to send parts. I guess others are too since we haven't seen pics :)

Here they are
http://i1270.photobucket.com/albums/jj619/sweetstuff525/f58b8144.jpg

I already build 2 with the help of my wonderful neighbors

http://i1270.photobucket.com/albums/jj619/sweetstuff525/8b47722f.jpg

kancilkiller
06-28-12, 08:32 PM
The Tiki stove already a dissapointment. as I calculated if I built 20 Tiki Stove to cook and master all three dishes to level 4, I am actually making lost in profit.

Now it costs 42 Gems!? {}

kooky panda
06-28-12, 08:36 PM
The Tiki stove already a dissapointment. as I calculated if I built 20 Tiki Stove to cook and master all three dishes to level 4, I am actually making lost in profit.

Now it costs 42 Gems!? {}
The new appliance was change to coins as per the earlier posts in the thread.

pinkcherryb
06-28-12, 08:49 PM
I really like this machine, it's very decorative and adds to the tropical feel of my restaurant and I really like the shapes of the glasses, great job TL. I hope TeamaLava adds more recipes to it, whoever said virgin Pina Colada was right on the money! I'm an adult and love Blue Hawaiians so maybe a virgin Blue Hawaiian(although the Ocean Blast from BS looks an awful lot like a Blue Hawaiian). I don't mind is recipes are similar, we need a blue drink lol Maybe they could add non alcoholic cocktails to it? Like raspberry mango, strawberry coconut and something with papaya or guava. I'm making myself thirsty lol.

driftboutique
06-28-12, 08:53 PM
Maybe they could add non alcoholic cocktails to it? Like raspberry mango, strawberry coconut and something with papaya or guava. I'm making myself thirsty lol.

Those all sound really really good! This machine has so many possibilities. I really wish TL would listen to us and add recipes to these one-hit wonder appliances.

pinkcherryb
06-28-12, 09:15 PM
Those all sound really really good! This machine has so many possibilities. I really wish TL would listen to us and add recipes to these one-hit wonder appliances.

Thanks :) and I agree it does have lots of possibilities. I don't want to end up using it just for decoration.

kancilkiller
06-28-12, 09:42 PM
First post didn't mention the parts needed to build Juice Machine

bigbux3
06-28-12, 09:46 PM
Do you notice the glitch in the appliance? The glasses cover the machine.

Zetra
06-28-12, 10:00 PM
20,000 coins for me,it's probably a bug.

pinkcherryb
06-28-12, 10:14 PM
Do you notice the glitch in the appliance? The glasses cover the machine.

I haaaaate when it does that and it drives me batty that I can't do anything about it. I purchased 2 rose sconces(10 gems each) to place on the wall behind my pretend bar, as I'm sure you know the sconces are also candlestick holders with lit candles, the problem is the juice machine covers half of the candle as if it's in front of it, not flushed to its side giving a 3D appearance of the candle in front of the sconce the way it should be positioned. It's only cosmetic and I do understand the designers are only human and probably work long hours and will miss details like that but...still lol it's like an itch you cannot scratch.

Chirayuki
06-29-12, 12:19 AM
I'm sure that they wont give you your gems back, i lost 35 and 24 gems once on a trap and ive send TL a email about that twice, and they refuse to give them back. They keep saying that there not able to do something like that

kittycountess
06-29-12, 12:59 AM
Lol, can't believe I missed The Great Juice Fiasco of 2012! Probably because all my appliances were tied up cooking ducks again so I didn't bother buying the new machines until the ducks were done. Good thing I didn't.

Its weird to see people thanking and praising TL instead of wishing thunder and lightning on them. :D
They did a very nice thing restoring people's gems. Good job TL staff.

ipaddolo
06-29-12, 04:15 AM
i wrote to the support, but so far i received only the authomatic response and no gems back :( i hope they will answer soon

Limaxa
06-29-12, 04:38 AM
My Juice machine costs coins

kooky panda
06-29-12, 05:34 AM
I'm sure that they wont give you your gems back, i lost 35 and 24 gems once on a trap and ive send TL a email about that twice, and they refuse to give them back. They keep saying that there not able to do something like that
TL is refunding gems to players that spent gems buying this appliance, since it has been changed back to coins.
TL does not refund gems on accidental purchases.

caesarslaw
06-29-12, 06:40 AM
I don't understand this...why are you all "thanking" TL for returning the gems and praising them for doing it?

It was their mistake, gem trap yet again - you should only thank them if you go double the gems back or got a perk. Customer service is not messing up the game by creating a gem trap machine, waiting to see if people complain, and then, make a decision on whether to reverse it.

coolgamegirl27
06-29-12, 08:33 AM
TL is refunding gems to players that spent gems buying this appliance, since it has been changed back to coins.
TL does not refund gems on accidental purchases.

Kooky, how do I get my gems back? They have not been refunded to my game and I have emailed support twice with no reply.

Spiekertje
06-29-12, 09:12 AM
I didn't receive the refund yet, only an automatic response to my email. Probably more people who contacted them :)

mcnaynay
06-29-12, 10:03 AM
Does anyone have a picture of the hula fire show?

Cutie4life900
06-29-12, 08:24 PM
Same here. I apparently had 42 gems exactly, since my gems are now ZERO. I'd just emailed support to let them know my gems bugged after the update and got reset to zero....but now it turns out it was the stupid juice machine. I am very unhappy about this. Why in the world would an appliance cost gems?!? That's just dumb. You buy appliances to master the recipes and get gems, not to spend more gems than you'll ever recoup off of the recipes -- unless there's 21+ recipes on the stupid thing.

The gem cost had better be a bug, and they'd better refund my 42 gems.

Same with me! I automatically clicked on it not expeacting it to cost gems. I now have 4 gems left!! I am beyond pissed , this is ridiculous ! Did thy refund your gems back? I am not going to waste time e-mailing them, if they didn't.

Cutie4life900
06-29-12, 08:41 PM
I emailed them, so hopefully i will get my gems back too! Fingers crossed!

sweetstuff525
06-29-12, 08:54 PM
I emailed them, so hopefully i will get my gems back too! Fingers crossed!

Don't worry you will others have

Spiekertje
06-29-12, 11:44 PM
Yes! I got a refund :)

julie922
06-30-12, 12:30 AM
Gems for a regular appliace is crazy?? plz tl chg
this?? I look forward to the new stuff on Thursdays,
and this was such a disappointment??

ipaddolo
06-30-12, 12:58 AM
i got the refund for the juice machine! that's good

mcnaynay
06-30-12, 04:00 AM
Does anyone have a picture of the hula fire show?

tzvetkata
06-30-12, 09:27 AM
Does anyone have a picture of the hula fire show?

http://i46.tinypic.com/345bksi.png

P.S. This is not my restaurant.

kooky panda
06-30-12, 02:00 PM
Gems for a regular appliace is crazy?? plz tl chg
this?? I look forward to the new stuff on Thursdays,
and this was such a disappointment??

These were changed to coins as per the earlier posts on this thread.

fenrisulfr
07-01-12, 04:01 PM
http://img802.imageshack.us/img802/281/15324262.jpg

pool bar & hula show, this is my restaurant

bigbux3
07-01-12, 04:09 PM
http://img802.imageshack.us/img802/281/15324262.jpg

pool bar & hula show, this is my restaurant

Wow! You can decorate a restaurant well!

Purplum
07-01-12, 08:28 PM
i got the refund for the juice machine! that's good

I want to know how the people who got refunds got them. My email to support was extremely unsuccessful and as a consequence, I am now done with this stupid company.

Cutie4life900
07-01-12, 08:48 PM
I haven't gotten mine back yet either... I'm waiting for an email back,. I gave them the wrong ID it was mistyped because of auto correct on my tablet, so i replied back giving the right ID name, and no reply.... yet... fingers are crossed though...

sweetstuff525
07-01-12, 09:24 PM
Try tommorow since it was a weekend

ipaddolo
07-02-12, 10:00 AM
hello Purplum, i just wrote my StormID and the number of machines i purchased with gems (one), i didnt anything special. I sent my email more or less 6 hours after the upgrade, and i got the answer on late friday, kinda one day after. I think they have some backlog, also you have to consider that they probably dont give support on weekend days. So i guess you just have to wait to get your answer?

Purplum
07-02-12, 07:43 PM
hello Purplum, i just wrote my StormID and the number of machines i purchased with gems (one), i didnt anything special. I sent my email more or less 6 hours after the upgrade, and i got the answer on late friday, kinda one day after. I think they have some backlog, also you have to consider that they probably dont give support on weekend days. So i guess you just have to wait to get your answer?

Thanks for your response. I sent my email pretty much immediately after the update and I already got an answer: 'Too bad'

I've been playing TL games for over a year now and watched them get greedier and greedier. I'm tired of the completely random nature of how they treat their customers. Some get gem sales every week, others never get them. In their newer games, some people have one price for things, others have double or triple the cost.

Them not refunding my gems, while refunding other people's, is just the last straw for me. I've deleted all of the story games off my phone. I'm done with these people. Maybe some day they'll learn how to properly treat their customers.

sunstorm01
07-02-12, 07:46 PM
Wow! You can decorate a restaurant well!

Wow I love this!! Very creative. It's now in my top ten of fav restaurants. Good job.

sweetstuff525
07-02-12, 08:16 PM
Thanks for your response. I sent my email pretty much immediately after the update and I already got an answer: 'Too bad'

I've been playing TL games for over a year now and watched them get greedier and greedier. I'm tired of the completely random nature of how they treat their customers. Some get gem sales every week, others never get them. In their newer games, some people have one price for things, others have double or triple the cost.

Them not refunding my gems, while refunding other people's, is just the last straw for me. I've deleted all of the story games off my phone. I'm done with these people. Maybe some day they'll learn how to properly treat their customers.
Wow I can't believe it they should have refunded your gems.. Maybe if you pv Bp or dw they can look into it... Maybe the person who responded you is new

JohnDede
07-06-12, 04:24 PM
Thanks for your response. I sent my email pretty much immediately after the update and I already got an answer: 'Too bad'

If you did it immediately, they may not have made the decision to refund at that time. They were their usual slow to react selves. The decision to refund may have come after your refusal. I'd try again, and give them the ticket # off the refusal if you have it.