I have a new phone help!!

[pickles181818]

I have a new phone and don't wanna start over, but I don't have the option to keep my old cafe.....help

[coolgirl1908]

Email support. Team lava and give them your ID for your old account and they might be able to do something

[kooky panda]

You can email support@teamlava.com (support@teamlava.com) and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
http://forums.teamlava.com/showthrea...ll=1#post66787 (http://forums.teamlava.com/showthread.php?11887-PLEASE-READ-How-to-Transfer-to-a-New-Device&p=66787&viewfull=1#post66787)

If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8

http://forums.storm8.com/showthread.php?t=14674 (http://forums.storm8.com/showthread.php?t=14674)

If on kindle fire, you will need to email support .

Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.