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View Full Version : What happened to my Gems?


FashinClub
06-15-12, 02:37 PM
I was having problems with FS getting really slow and re-booting itself. I ended up restarting my phone. After the restart, my Gems were gone. I had I believe 23-25 Gems before restarting my phone. After the restart, I started up FS again and my Gems were at "0". What happened to them?
Rachael98
06-15-12, 02:39 PM
Have you perhaps accidentally bought a new slot?
I'd e-mail TeamLava Support (support@TeamLava.com), they can tell you.
camel_power
06-15-12, 02:40 PM
I'm not sure. You should try deleting/re-installing the app. If that doesn't work, send an email to support@teamlava.com, and include your Storm8 ID as well as the situation. Hope this gets fixed for you!
camel_power
06-15-12, 02:48 PM
Have you perhaps accidentally bought a new slot?
I'd e-mail TeamLava Support (support@TeamLava.com), they can tell you.

Looks like you beat me to it.
Rachael98
06-15-12, 02:51 PM
Looks like you beat me to it.

Yours was better than mine, it reminded to include the ID; I overlooked that.
FashinClub
06-15-12, 09:19 PM
Have you perhaps accidentally bought a new slot?
I'd e-mail TeamLava Support (support@TeamLava.com), they can tell you.
I sure hope not 'cause with the way my dealings with them went last time I know I will never get my gems back!