PDA

View Full Version : Pet Hotel Story not working?



Roxie_
06-07-12, 05:37 AM
I haven't been able to play since yesterday. Every time I want to start the game, it shuts off. I've already tried deleting and reinstalling several times. Any advice?

queentina3
06-07-12, 06:45 AM
Try clearing your safari data/cache and syncing with iTunes.

Roxie_
06-07-12, 10:00 AM
Synced with iTunes, still nothing :( am I the only one with this problem? Is it working for the rest of you?

kooky panda
06-07-12, 10:35 AM
I have been working fine today. Try deleting the game and redownload it from the app store. You will not lose you game, it is saved on Team Lavas servers.

Roxie_
06-07-12, 11:24 AM
I have been working fine today. Try deleting the game and redownload it from the app store. You will not lose you game, it is saved on Team Lavas servers.

Yeah, doesn't work. I've tried several times :( still nothing though

Roxie_
06-09-12, 01:25 AM
Still not working guys, is there any way I can contact team lava about this?

greygull
06-09-12, 02:21 PM
You can email support@teamlava.com Give them your ID and what's been happening. Also let them know you've been to the forums, and tried the suggestions here. The first reply you will get will be an automated reply. If it asks for additional information, make sure you reply to it, don't create a new email.

Roxie_
06-11-12, 12:00 AM
Thanks, I guess I'll try that hope they can help me. Thanks you guys!