PDA

View Full Version : problem safeguard



katva54
04-18-12, 08:01 AM
Hello,

Apple telephone of I have just changed and j' would like to recover my safeguard. to make must I of that?

Thank you

Sorry for my english..!!:p

kooky panda
04-18-12, 08:04 AM
I think you are saying you have changed to a new device and want to transfer your games??

If so

You can email support@teamlava.com (support@teamlava.com) and they can transfer your games. Give them you storm ID, the level of one of the games that you play and the number of gems you have in one of your games.

If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information


You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
http://forums.teamlava.com/showthrea...ll=1#post66787 (http://forums.teamlava.com/showthread.php?11887-PLEASE-READ-How-to-Transfer-to-a-New-Device&p=66787&viewfull=1#post66787)

If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8

http://forums.storm8.com/showthread.php?t=14674 (http://forums.storm8.com/showthread.php?t=14674)


Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.

DiabeticFoodie
04-18-12, 08:07 AM
Kooky - Is there a way to transfer games from one Android phone to another?

kooky panda
04-18-12, 08:14 AM
Kooky - Is there a way to transfer games from one Android phone to another?

Yes you can use the storm 8 way. (except for kindle fire)


you have your old device OR know your old account's Storm8 ID information, you can do the transfer yourself with the following steps (steps 1 and 2 must be done BEFORE you lose access to your original device):

1. Open any Storm8 game (World War, iMobsters, Racing Live, Vampires Live, Kingdoms Live, Pets Live, Ninjas Live, Zombies Live, or Rock Battle Live).

2. Create a Storm8 ID and password for your original character on your OLD device if you haven't already (On the old device, visit HOME (available level 2) -> SETTINGS (tiny cog icon) -> STORM8 tab). Make sure that you write down your Storm8 ID and password and store them in a secure location.

3. On your new device log into your previously created Storm8 ID. To do this, visit HOME (available level 2) -> SETTINGS (tiny cog icon) -> STORM8 tab -> Begin Resume/Transfer button -> New, and from here you can enter your Storm8 ID and password and your characters will have moved to the new device.

Following Step 3 in just one of Storm8's games will instantly move ALL of your characters in both Storm8 and TeamLava games from your old device to your new device.

katva54
04-18-12, 09:25 AM
Thank you