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joel108
04-07-12, 03:42 AM
I keep on randomly losing gems its been happening for awhile now I lost about 10 so far. I hope you guys can fix the problem. I'm on android.

kooky panda
04-07-12, 09:00 AM
email support@teamlava.com they can look into your game to find out if you are having issues.

Rachael98
04-07-12, 09:06 AM
Provide them with your ID and the game name;)

howbout
04-07-12, 07:53 PM
I just mysteriously lost a gem in restaurant story. My ID is howbout. I would like it back.

unconstructive
04-11-12, 06:29 PM
This is happening to me too. I emailed support and they basically said oh well, too bad for you!

hmvl
04-15-12, 06:25 PM
touche, I lost 48 gems because team lava made my restaurant open a box as soon as restaurant story opened. I complained to them their reply was that they can't reverse purchaseseven though I didn't purchase an item