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View Full Version : Weird out of sync problem



minizozo
03-04-12, 03:54 PM
Starting yesterday, I get this one blue hand that always shows up. It doesn't matter if there is anything on the counter. Every time I hit the blue hand, I always get an out of sync warning. What causes this and what can I do to fix the problem. It is very annoying. The blue hand appears over the same counter every time. I have tried replacing the counter and resetting the phone several times. My phone is the 4s. Someone please tell me how to fix this!!! Please.

Rachael98
03-04-12, 04:09 PM
Can you post a screenshot?

hushkat
03-04-12, 04:21 PM
Starting yesterday, I get this one blue hand that always shows up. It doesn't matter if there is anything on the counter. Every time I hit the blue hand, I always get an out of sync warning. What causes this and what can I do to fix the problem. It is very annoying. The blue hand appears over the same counter every time. I have tried replacing the counter and resetting the phone several times. My phone is the 4s. Someone please tell me how to fix this!!! Please.

I have the same problem in my store, i just learned to ignore that table and not tap it. And then things got really weird when I put a piano in that spot and now I have the crazy giant thumb on my piano that won't go away! It's not visible to anyone but me. I'll post a pic.

hushkat
03-04-12, 04:22 PM
http://home.hiwaay.net/~hushkat/****/crazythumb.jpg

Rachael98
03-04-12, 04:29 PM
Ahhh...like this (http://forums.teamlava.com/showthread.php?17591-A-giant-thumb-on-top-of-the-changing-room)?

kooky panda
03-04-12, 04:31 PM
Starting yesterday, I get this one blue hand that always shows up. It doesn't matter if there is anything on the counter. Every time I hit the blue hand, I always get an out of sync warning. What causes this and what can I do to fix the problem. It is very annoying. The blue hand appears over the same counter every time. I have tried replacing the counter and resetting the phone several times. My phone is the 4s. Someone please tell me how to fix this!!! Please.
Someone else is having issues with a tip that will not go away on their game. I will add this one to the bug report.

kooky panda
03-04-12, 04:33 PM
I have the same problem in my store, i just learned to ignore that table and not tap it. And then things got really weird when I put a piano in that spot and now I have the crazy giant thumb on my piano that won't go away! It's not visible to anyone but me. I'll post a pic.
thanks for the photo.

DaojinWildfire
03-04-12, 05:35 PM
http://home.hiwaay.net/~hushkat/****/crazythumb.jpg
I checked your account and there's no thumb over the piano anymore. Looks like you were able to collect it.

hushkat
03-04-12, 06:35 PM
No one can see the thumb but me. If I take the piano away and put a table there, I get the bouncing thumb. But if I try to "tap" the bouncing thumb I get the same out of sync message as the OP.

minizozo
03-05-12, 06:21 AM
I don't know how to send a picture. :( The picture would not do any good. The hand is a small hand, so it would not be noticeable. All I know when I tap that hand, it always comes back right away and my shop goes out of sync and sometimes I am forced to restart the phone. If there is a way they can look at my account and fix it would be great!

minizozo
03-06-12, 07:38 AM
I rearranged the room again hoping to get the sync problem solved. Well it is now worse. Would you please tell me what I need to do to fix this or can they fix this?

http://s336.photobucket.com/albums/n354/yohkos/?action=view&current=Picture.jpg

minizozo
03-06-12, 07:40 AM
Still trying to get the picture. Hope this works

minizozo
03-06-12, 08:23 AM
Now I have two huge thumbs over the display. Please help before my whole shop is held hostage by huge thumbs.

kooky panda
03-06-12, 09:01 AM
I have flagged over that the thumbs are now taking over...

DaojinWildfire
03-06-12, 03:26 PM
Try reinstalling the app and let us know if the thumbs are still on your screen.

minizozo
03-07-12, 11:42 AM
I don't know why, but everything seems okay since last night. Just a weird thing I guess. I am glad it is fixed. No more monster hands invading my shop. :)

lollyloo123
03-12-12, 03:23 AM
Guess what?! I had it too!

http://i616.photobucket.com/albums/tt242/loopylauren81/photo.jpg

I'm on iPhone 4 but i must say I switched the game off, went back on later and it had gone... either a glitch or someone REALLY liked one of my items ;)