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View Full Version : Help me my pug in breeding keeps dissapearing?



sezza1980
02-07-12, 04:17 PM
HI im having trouble with breeding my last pug to complete this mission.
ive had the last pug in breeding 2 timesnow and when it only has a couple of hours left to go it dissapears........ there nothing at all in breeding when i check. so ive had to re breed my pug again then it dissapears again?

atlantisonearth
02-07-12, 04:20 PM
Hi there-

Please try clearing your cache; if that doesnt work then force close the application.

sezza1980
02-07-12, 04:25 PM
thanx but ive already done that after the first time and i always double click home screen and close apps properly..... im lost?

kooky panda
02-07-12, 04:38 PM
Sezza you will need to email support@teamlava.com to have them look into your game to see why this pup keeps running away. Give them you storm ID.

atlantisonearth
02-07-12, 04:44 PM
I hope your problem is solved!

sezza1980
02-07-12, 04:49 PM
thanx i have emailed them waiting for a reply??? thanx for your help guys!! :))

atlantisonearth
02-07-12, 04:50 PM
thanx i have emailed them waiting for a reply??? thanx for your help guys!! :))

You will first get an automated reply within a few minutes.

You can track your support request at support.teamlava.com.

TheHelpfulPlace
02-07-12, 04:52 PM
Ok, what device are you on? I see you have force quit the app to see if it helps.
Have you tried deleting / reinstalling?
I think emailing support would be the best. Let us know :)

kikiscritters
02-08-12, 08:24 PM
I too am having problems since I installed the valentines pet shop. My corgi disappeared from playpen after I upgraded the playpen too! None of my friends have received my requests either?