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lupi123
02-06-12, 08:17 PM
The Heart-shaped Pups goal does not recognize that I already have the pen fully upgraded! Cannot complete the goal.

pinkster73
02-06-12, 08:20 PM
Do I need to say it? Did you do the steps? :p

lupi123
02-06-12, 08:28 PM
Sure did! Forced closed a couple of times and deleted the game and reinstalled it again, after shutting down the phone!!

lupi123
02-06-12, 08:28 PM
Did I forget as step??

pinkster73
02-06-12, 08:32 PM
No that's them ha ha. I have nothing else to add :p

lupi123
02-06-12, 08:34 PM
I could try to do a handstand and walk counterclockwise around the phone 13 times :)

queentina3
02-06-12, 08:36 PM
Isn't it bad luck to do it 13 times? LOL

What about clearing cache? HAHAHAHAHA

pinkster73
02-06-12, 08:37 PM
Or we could wait here and yell KOOKY!

kooky panda
02-06-12, 08:39 PM
The Heart-shaped Pups goal does not recognize that I already have the pen fully upgraded! Cannot complete the goal.
have you gotten all your hearts from nbrs?? If not once all the other steps are complete, you should be able to complete the goal.


http://i1019.photobucket.com/albums/af320/rakinsey99/6ed68df7.jpg

pinkster73
02-06-12, 08:41 PM
See? What did I tell you?

driftboutique
02-06-12, 09:25 PM
I have all my hearts from neighbors, I force closed, restarted, deleted, redownloaded, did imaginary cartwheels, all to no avail. Oh, and I tried taking my heart dalmatians in and out of storage. Nada :(

fuzzywoozy
02-07-12, 05:15 AM
Mine has the exact same problem!!

kooky panda
02-07-12, 05:16 AM
I have reported this over to GM.

In the meantime , try deleting the game and redownload it from the app store.

sweetstuff525
02-07-12, 05:21 AM
I was going to ask the same thing. Since I already upgraded the pets prior to that step it didn't recognize it. Then I upgraded another pets and now shows 1/2 so you just need to upgrade any 2 pets and will go towards goal. Now I need to save up 40,000 to upgrade my pet

fuzzywoozy
02-07-12, 05:23 AM
Thank you Kooky 

mushroom79
02-07-12, 05:28 AM
yes i was also able to complete the goal after that. Used the gems to buy a cockatiel hoping to cross breed a love bird. Then realised two things: Lovebird needed another 4 gems to breed. -.-
Then as I was about to place my new cockatiel beside my canaries so they can be friends at least, i realised I did something terrible: I had put the smiley cat statue next to the canary playpen. Poor canaries must have been traumatised by the cat statue for days. LOL

lupi123
02-07-12, 06:05 AM
Yes, got the hearts
http://i16.photobucket.com/albums/b45/luci1/photo-8.png

uwantoplay
02-07-12, 06:52 AM
I was going to ask the same thing. Since I already upgraded the pets prior to that step it didn't recognize it. Then I upgraded another pets and now shows 1/2 so you just need to upgrade any 2 pets and will go towards goal. Now I need to save up 40,000 to upgrade my pet

Problem with that is a lot of the users have already completed all the let's and upgrades. I can't upgrade anything else unless I am going to give in and buy the collies. Nope! Don't think I will do that so I am stuck on the goal as well.

uwantoplay
02-07-12, 06:52 AM
Ok, that should be pets not let's!

lupi123
02-07-12, 03:27 PM
I did something terrible: I had put the smiley cat statue next to the canary playpen. Poor canaries must have been traumatised by the cat statue for days. LOL. Lol


You must have scared the poor canaries to death. They will never sing again...

GroupMagma
02-07-12, 03:30 PM
Thanks for all the info and the screenshots. I'll be sure to forward this along.

lupi123
02-08-12, 08:16 PM
Is there an update on this issue??

kooky panda
02-09-12, 05:25 AM
We just pushed out a fix for the pen upgrade bug. Can you please check to see if it worked?

Edit: My apologies, but the fix doesn't work for the heart dalmatian exhibit retroactively. However, if you upgrade ANY exhibit one more time after this, it should count your Goal as fulfilled.


post from GM.

uwantoplay
02-09-12, 08:24 AM
post from GM.

This doesn't help the player that has already upgraded all pens. The payout is for gems so I think they need to figure out a different fix or put out a new pet immediately.