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Collincus
01-07-12, 12:26 PM
Is there anyone having problems with purchasing gems? Have not been able to buy gems for two days. Keeps telling me purchase failed but still charges my acct and I dont recieve my gems.

kooky panda
01-07-12, 01:29 PM
Is there anyone having problems with purchasing gems? Have not been able to buy gems for two days. Keeps telling me purchase failed but still charges my acct and I dont recieve my gems.
If you have been charge for gems, but did not get them. send an email to support@teamlava.com along with a copy of your receipt showing when you purchased the gems.

paisleysnana47
01-08-12, 09:14 AM
I was gonna complain about basically the same thing! I click the gems want to buy, wait, then it goes back to the order page. No gems, no comments! How can I finish without gems!

paisleysnana47
01-08-12, 09:16 AM
I guess I also need to go check to see if I've been charged. Since it doesn't tell me ANYTHING...I assumed it didn't go through! Thanks for the heads up!