View Full Version : Time table costs gems then later becomes coins
I got the updates about 6 hours ago and I bought 10 time tables with gems because they looks just so pretty! BUT I was shock to discover that now they are purchased by coins!! And I spent my 30 gems for something that could be paid by coins!
Can TL refund my gems? I do hope so as its just so unfair!! Why am I paying thd items with gems? Its just so agonizing and what a mood to feel come New Year Eve.....
Anyway, thanks and wishing TL and all staffs a Happy New Year!
Restaurant name: Passionz.
nmishii
12-31-11, 01:06 AM
The forum cannot refund purchases. You can email support@teamlava.com. Historically they don't refund gem or coin purchases.
nmishii
12-31-11, 01:09 AM
Just read this. See post 39.
http://forums.teamlava.com/showthread.php?22050-JERKS!!-ANOTHER-quot-GEM-quot-required-quest!-HOW-RUDE!!
Thanks nmishii. Will deal with TL direct. Happy New Year!
kitthecat
12-31-11, 02:32 AM
Do hope u get ur gems bk. I hope TL will do that wif de snowman waiter (24 gems) too, convert it to coins. It problem me to use gems on a receipt. And de skip option takes 10 gems, while in BS, u can skip de penguin by 2 gems only......
Rachael98
12-31-11, 04:19 AM
Thanks nmishii. Will deal with TL direct. Happy New Year!
You may have to wait a few days for a human response, they're busy.
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