Maintenance today (12/9/11)

[GroupMagma]

Please note that Fashion, Zoo, Restaurant, Pet Shop, City, Farm, Nightclub and Treasure Story will enter maintenance in the next 15 minutes, and the game will remain down for approximately 45 minutes. Gifting and interaction with Neighbors (tips/waters/etc.) should not be affected. We're sorry for the inconvenience, and we'll keep you updated with any changes.

Edit: All's well now. We should be up and running.

[pinkster73]

Why? Are there bugs happening or something?

I made myself laugh :)

[Rachael98]

Which Zoo?
And, yes, I'm down.
________________________________________________


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Rachael98...because Norman was taken:p! ...what:o?


Friday, 9th December 2011
Merry Christmas! 16 sleeps to go...

Rachael98:cool: (http://forums.teamlava.com/member.php?1327-Rachael98)
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[swagalish]

Good to know...seems my fs just went down for maintenance.

[AngelHestbek]

why did the game Fashion story go on maintenance right now... you havent written anything about it.... And i am about to have clothes ready :-(

[nmishii]

Why? Are there bugs happening or something?

I made myself laugh :)

You made me laugh also.

[bigbux3]

I just bought a bunch of FABULOUS stuff in BAkery and Restaurant Story Christmas, but in the regular version, those items arent there. :(
HELP!

[GroupMagma]

I just bought a bunch of FABULOUS stuff in BAkery and Restaurant Story Christmas, but in the regular version, those items arent there. :(
HELP!

You'll need to play the Xmas versions for now to have the items.

[pinkster73]

All is not well. I can't open my farm now

[bigbux3]

You'll need to play the Xmas versions for now to have the items.

Does this mean other users in the regular version cant see my new items?

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[pinkster73]

Does this mean other users in the regular version cant see my new items?

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks



That's correct. We see empty spaces instead

[bigbux3]

In the regular version, there are no more walls because of the new wallpaper. I have a walless restaurant!

[nmishii]

I can get into my bakery and restaurant but not farm.

In my bakery and restaurant I still do not have the holiday content that was released to iOS.

In Farm, it force closes like it did last night.

[nmishii]

In the regular version, there are no more walls because of the new wallpaper. I have a walless restaurant!

Don't worry about it. We're used to not being able to see things in iOS restaurants. You also don't have sushi counters or sushi on your food counters. Your customers eat invisible food. For a couple of months in the summer your customers drank invisible drinks made in invisible drink machines.

People will still leave tips.

[bigbux3]

Maintenance deleted my messages and news feeds in Nightclub

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[ButterPanda]

I can get into my bakery and restaurant but not farm.

In my bakery and restaurant I still do not have the holiday content that was released to iOS.

In Farm, it force closes like it did last night.

try again with farm now and see if you can get in. if you can't, please let us know

[ariesblu]

In the regular version, there are no more walls because of the new wallpaper. I have a walless restaurant!
Wall-less restaurant - that made me laugh :p

[pinkster73]

try again with farm now and see if you can get in. if you can't, please let us know

I just tried again, can't get in.

[nmishii]

try again with farm now and see if you can get in. if you can't, please let us know

I tried, and it force closed.

Then I restarted my phone, and it force closed.

I have uninstalled and reinstalled each of my games at least once this week, and counting the other times recently i am really getting tired of it. So I did not do that, because I don't think that will matter.

When I was able to get in last night after the force closes, I did not have to restart my phone or reinstall.

[horsey3]

Non Christmas updated farms don't see my new trees or new crops. They think I'm gone!!! Not watered for hours. No emoticons at all now. Left message on my wall of iPad original. Do I have to go to each nbr?? Yikes

[bigbux3]

Non Christmas updated farms don't see my new trees or new crops. They think I'm gone!!! Not watered for hours. No emoticons at all now. Left message on my wall of iPad original. Do I have to go to each nbr?? Yikes

GM told me, just use the Christmas versions.

[nmishii]

GM told me, just use the Christmas versions.

But that doesn't work for those of us who don't have the Christmas versions. We can't see the new content we didn't get released to us.

I think its most likely going to be fixed in this maintenance, but can't get into my farm yet. Ideally they'll update the farms so non Christmas farms have the content and can see the content on the Christmas farms, and not update it so that we can see the content on Christmas farms but can't buy any of it.

[bigbux3]

But that doesn't work for those of us who don't have the Christmas versions. We can't see the new content we didn't get released to us.

I think its most likely going to be fixed in this maintenance, but can't get into my farm yet. Ideally they'll update the farms so non Christmas farms have the content and can see the content on the Christmas farms, and not update it so that we can see the content on Christmas farms but can't buy any of it.

Download the Christmas versions. Or, can you?

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[143Blue]

But that doesn't work for those of us who don't have the Christmas versions. We can't see the new content we didn't get released to us.

I think its most likely going to be fixed in this maintenance, but can't get into my farm yet. Ideally they'll update the farms so non Christmas farms have the content and can see the content on the Christmas farms, and not update it so that we can see the content on Christmas farms but can't buy any of it.

y dont u just get the christmas game?

[nmishii]

Download the Christmas versions. Or, can you?

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks




y dont u just get the christmas game?

Its not available for the Android devices.

[pinkster73]

Its not available for the Android devices.

Not only is there no Christmas version for us, we can't see most of your Christmas content either.

[bigbux3]

Its not available for the Android devices.

I am so sorry. TL should figure out how to release stuff at the same time, to be compatible for both devices.

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[Yarox]

What a mess :(

So sad cause we should all be happy if it had been a smooth maintenance.

TL, TL, TL... where are you?
You have some work to do now ;)

[sehana]

Did notifications happen to get fixed? I'm still having some connection issues and tried all of the above suggestions.

I would very much like notifications back :(

[shakiba]

Wait!!! Did I just hear that TS is on maintenance? Why? (Im rly curious, my sis likes the game o. o)

[carguii]

Having connection issues right now with RS and BS. It was really too good to be true...

[bigbux3]

Having connection issues right now with RS and BS. It was really too good to be true...

Under all games I believe.

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[pinkster73]

I could get in my farm for about half an hour now I can't AGAIN. Force close AGAIN.

[cltucker0]

I could get in my farm for about half an hour now I can't AGAIN. Force close AGAIN.
I'm using android. Every time I even try to open FS it force closes. I thought I read that everything was up and running again.. does anyone know what the deal is?

[bigbux3]

There's a Bakery Story Christmas update!

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks

[JoJosBakersDelite]

My BS, RS, and Fashion now forceclose when I try to visit anyone! Android user here and it is getting a little ridiculous! We don"t have so many of the new items, we lost neighbor lists, gem items, some got free 100 gems as compensation, others didn't ( I sure didn't) now maintainence again and games forcecloses! How the heck can we play this way? Please TL fix this soon and everyone should be compensated!!!!

[nmishii]

Since tonight's maintenence, I don't have a news feed and my farm force closes if I try to scroll down to it in Messages. I still can't see my neighbor's holiday crops or trees, and I still don't see the remaining holiday content in my store.

After this afternoon's maintenance, my farm force closed when starting up and then it worked for a couple of hours until after the second maintenance.

Last night my farm force closed for a couple of hours.

On the bright side, I didn't lose my water tonight like I did after the unplanned maintenance a couple of days ago.

This force closing is really getting old. Please fix it.

[nmishii]

Since tonight's maintenence, I don't have a news feed and my farm force closes if I try to scroll down to it in Messages. I still can't see my neighbor's holiday crops or trees, and I still don't see the remaining holiday content in my store.

After this afternoon's maintenance, my farm force closed when starting up and then it worked for a couple of hours until after the second maintenance.

Last night my farm force closed for a couple of hours.

On the bright side, I didn't lose my water tonight like I did after the unplanned maintenance a couple of days ago.

This force closing is really getting old. Please fix it.

I tried to send gifts just now. It force closed. Now I can't get into the game at all as it force closes on startup.

After Thursday's maintenance I got into the game and the Messages window popped up. I had neighbors whom I could send gifts, so sent them. After I hit the Send button, I force closed. After that it force closed upon start up and I couldn't play.

The force close I see now is the same as the one I saw after the first maintenance on Friday. I can't remember if I was able to get in and tried to send a gift, but I don't think so.

[yanochka]

I'm constantly getting out of sync messages on my farm. Deleted, reinstalled, restarted device - no change!!! These past couple of days have been VERY frustrating!!!! This time TL really needs to provide compensation to ALL players for all the issues. Gems/CC and/or a bonus item would be great!!! And do it soon!

[shakiba]

I'm constantly getting out of sync messages on my farm. Deleted, reinstalled, restarted device - no change!!! These past couple of days have been VERY frustrating!!!! This time TL really needs to provide compensation to ALL players for all the issues. Gems/CC and/or a bonus item would be great!!! And do it soon!

I agree.

I heard once that when maintenance happened, all players were rewarded with free gems. i guess that was a looong time ago.

[ilovecooper14]

Can someone please fix the emoji issue??? My names in all stories are messed up and my posts are, too.. I am very upset and mad.. If you can't fix the emoji I expect 10 gems to change my name. -.-

[ilovecooper14]

I agree.

I heard once that when maintenance happened, all players were rewarded with free gems. i guess that was a looong time ago.
I heard that, too^^ no fair, lol

[Rachael98]

I agree.

I heard once that when maintenance happened, all players were rewarded with free gems. i guess that was a looong time ago.

That time the games were completely out for over 24 hours.
I've been running completely fine (on my iOS 4:p) since GM edited the OP.
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Rachael98...because Norman was taken:p! ...what:o?


Saturday, 10th December 2011
Merry Christmas! 15 sleeps to go...

Rachael98:cool: (http://forums.teamlava.com/member.php?1327-Rachael98)
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[FarmerZionLion]

Force Close issue on android happening again, cannot clear out my gifts/ send without having my game close on me over and over again

[nmishii]

I tried to send gifts just now. It force closed. Now I can't get into the game at all as it force closes on startup.

After Thursday's maintenance I got into the game and the Messages window popped up. I had neighbors whom I could send gifts, so sent them. After I hit the Send button, I force closed. After that it force closed upon start up and I couldn't play.

The force close I see now is the same as the one I saw after the first maintenance on Friday. I can't remember if I was able to get in and tried to send a gift, but I don't think so.

Now it works again.

[vanillafrap]

Yeah all is not well! There are still emoji problems. It doesn't post everything I type. I only have emoji problems in the Story games! And they show up as boxes in pet shop story and zoo story2!!!! Yeah... fix it!

[teex3]

You'll need to play the Xmas versions for now to have the items.

There's an xmas version ? What do you mean ? Lol .. is this why I'm not getting any new recipes ? :(

[BuffetCafe555]

Is it normal that i didn't get the update for Bakery Story? Because everyone else has it but not me!

[BuffetCafe555]

And i already have the Xmas version

[niccy79]

I installed bakery and restaurant xmas editions my bakery has new stuff for xmas but the rs doesnt! I c lots of my nbrs have new xmas things which they say came with xmas edition but i dont have any!?! Help me get the additions plz

[sibl]

İ know very well, that I'm not going to get an answer, Group Magma. But now i'ts the first time I have the feeling I'm really going to quit all of your games. How can your company, which really is earning a lot of money with stupid people like I am, bring out 5 games in a row and can't handle it. I'm very upset. You destroyed my beloved Farm Story, than BS than RS. What else???

[tones22]

I am still having the emoji and message cutting problem in all games. Bakery, Fashion, Restaurant, Zoo2 and Pet Shop. On my iPad1 with latest software.

[nmishii]

Now it works again.

Now I'm back to getting a force close when I try to open Farm Story.

I guess its hit or miss on if I'll be able to get in.

Not fun. At least I'm doing no less than 1-day crops.

[micogal]

I have to admit I am getting a little upset. I have tried to be understanding about the issues but my patience is wearing thin. All the problems the last few days I lost food items. Then I bought gems and got charged but no gems. I emailed support about my gems and got a reply it would be several days before they could get to my email. And now having problems again as it force closes when I try to leave my bakery. Then I read some got free gems as compensation? As a player who has spent a couple hundred dollars in gems the last 2 months and is having the problems I am, it really upsets me tbat not everyone is being compensated.

[kooky panda]

And i already have the Xmas version


Is it normal that i didn't get the update for Bakery Story? Because everyone else has it but not me!


I installed bakery and restaurant xmas editions my bakery has new stuff for xmas but the rs



doesnt! I c lots of my nbrs have new xmas things which they say came with xmas edition but i dont have any!?! Help me get


the additions plz
The updates roll out over days. If you did not get the updates friday(iOS) you will have them by the end of the day on Tuesday.


I have to admit I am getting a little upset. I have tried to be understanding about the issues but my patience is wearing thin. All the problems the last few days I lost food items. Then I bought gems and got charged but no gems. I emailed support about my gems and got a reply it would be several days before they could get to my email. And now having problems again as it force closes when I try to leave my bakery. Then I read some got free gems as compensation? As a player who has spent a couple hundred dollars in gems the last 2 months and is having the problems I am, it really upsets me tbat not everyone is being compensated.
no one has received any free gems for these recent problems. (to my knowlege)
The posts ppl are referring to a maintenance issue that happened a while ago.

[pinkster73]

I can't open my farm again either :(

[swiep07]

I could play farm story for 15 minutes, now it's force closing again....

[staman]

none of my emoji work on any of the games ive tried restoring my iphone but that didnt work
come on teamlave please fix this problem asap as it has taken a lot of the enjoyment out of them

[Kaseylo]

How do you cook foods with "goal" in the new christmas version? Please please help! The marxipan appears to be nothing when cooked, served and it looks like people are eating air. All the emojis have becme squares!!!!! :mad:

[ladyinhotpink]

does anyone know when the emoji will be fixed?

[kooky panda]

How do you cook foods with "goal" in the new christmas version? Please please help! The marxipan appears to be nothing when cooked, served and it looks like people are eating air. All the emojis have becme squares!!!!! :mad:
TL is aware of all these issues and are currently working on fixes.

[yanochka]

My farm gets out of sync messages every 10 seconds still. :-(

[swiep07]

I still can't open my farm at all :(:(:(

[fangme]

How do you cook foods with "goal" in the new christmas version? Please please help! The marxipan appears to be nothing when cooked, served and it looks like people are eating air. All the emojis have becme squares!!!!! :mad:

Same here, please fix ASAP. (ticket #208946)

[nmishii]

I get force closes every time I try to play Farm Story. Most of the time its right after the Limited Time Offer popup. Sometimes I can play for a few seconds to a few minutes. I don't have a news feed.

I get force closes in RS and BS when trying to visit some neighbors and non-neighbors.

[bezk]

@kooky panda My girlfriend lost about 10-15 (can?t remeber excatly) "Dark Grey Fence" after the maintence. Been waiting for them to come back but it didn?t happend.
Her StormID is: bezka
Plz fix.
Kind regards / Bezk and Bezka

[manger63]

Why, is there a issue?

[beandoggy]

This is getting a bit annoying. Day two of being unable to access my game on farm story. What's the deal??

Missing chickens, fencing and more...that goingto be addressed or is it just an "oh well"?

[bigbux3]

I hope TL isnt trying to transform into other games like... Tap___ or whatever those games are called.

________________________________________________

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Because smallbux... just sucks


City Story: Kelvin City
Restaurant Story: Haven Cafe
Nightclub Story: Kelvin Club
Bakery Story: Kelvin Bakery
Zoo Story 2: Kelvin Parks
Pet Shop Story: Kelvin Pet Shop

[SIT1234]

The only thing what EVER functionate is the advertising! Anything else bothers at the moment!!! At the FS Christmas version is a advertising every 10 seconds, no goals, no emojis, expensive stuff (a tree for 1.000.00?!?!?!?) ... Only the advertising is more and more and functionate!!! Why i should load a new game which will bother with the advertising too???? TL or GM or whatever: THATS NOT A CUSTOMER SERVICE!!! Do anything for a good working game and not for the ADVERTISING!!!!!!!!!!!!! THAT is a adverting for other games!!!!

[kooky panda]

@kooky panda My girlfriend lost about 10-15 (can?t remeber excatly) "Dark Grey Fence" after the maintence. Been waiting for them to come back but it didn?t happend.
Her StormID is: bezka
Plz fix.
Kind regards / Bezk and Bezka

Was she in the middle of purchasing the fences then lost them ?
or were they out on her farm or in storage?

[bezk]

@kooky panda My girlfriend lost about 10-15 (can?t remeber excatly) "Dark Grey Fence" after the maintence. Been waiting for them to come back but it didn?t happend.
Her StormID is: bezka
Plz fix.
Kind regards / Bezk and Bezka

Was she in the middle of purchasing the fences then lost them ?
or were they out on her farm or in storage?

She was in the progress of remodeling her farm and had moved all fences to the inventory, when she lost them she was placing them from the inventory on to her farm.

//Bezk and Bezka

[colagummi]

stillno tasks/goals. but at least the two farms seem to be matching up for now...what i planted and set up now shows on both farms..... now if we could only have some of the fun items for coins and not gems... i would not mind couple hundred thousand coins for critters but would worry about poor seal and penguin being out in hot sun during summer.... basically wish seasonal items weree more affordable and year round stuff coukd be for gems...anyhow...have great day all...

[Rachael98]

She was in the progress of remodeling her farm and had moved all fences to the inventory, when she lost them she was placing them from the inventory on to her farm.

//Bezk and Bezka

Try uninstalling and reinstalling the game (progress is saved).
If that doesn't work, e-mail TeamLava Support (support@TeamLava.com):).
________________________________________________


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Rachael98...because Norman was taken:p! ...what:o?


Sunday, 11th December 2011
Merry Christmas! 14 sleeps to go...

Rachael98:cool: (http://forums.teamlava.com/member.php?1327-Rachael98)
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[lmak21]

Can someone please help, while I know this is asking to much, even maybe a little help!
1. I downloaded deleted reloaded etc, christmas bakery story - i have no basket, no items etc - help
2. I do not have the marizipan ovens or canady cane machines - from those i have spoken to who have them, say they do not work
3. I downloaded christmas version of farm story - nightmare - it hard shuts after each thing you do! WHEN i TRIED TO HIT THE NEW BILLBOARD PROMOTING ZOO TO GET IT TO GO AWAY - MY GEMS WERE ALL GONE AND I AM NOW THE TICKED OFF OWNER OF GINGERBREAD HOUSES
4. Why does team lava roll out junk - and things that do not work constantly- christmas stories shoul dhave been out weeks ago and not 2 weeks before the holiday.
5. what are these goal items and how do you get them

I am level 96 on bakery and farm story - debs

[kooky panda]

stillno tasks/goals. but at least the two farms seem to be matching up for now...what i planted and set up now shows on both farms..... now if we could only have some of the fun items for coins and not gems... i would not mind couple hundred thousand coins for critters but would worry about poor seal and penguin being out in hot sun during summer.... basically wish seasonal items weree more affordable and year round stuff coukd be for gems...anyhow...have great day all...

The goals to unlock the new items will be coming to the games soon.

[kooky panda]

Can someone please help, while I know this is asking to much, even maybe a little help!
1. I downloaded deleted reloaded etc, christmas bakery story - i have no basket, no items etc - help
2. I do not have the marizipan ovens or canady cane machines - from those i have spoken to who have them, say they do not work
3. I downloaded christmas version of farm story - nightmare - it hard shuts after each thing you do! WHEN i TRIED TO HIT THE NEW BILLBOARD PROMOTING ZOO TO GET IT TO GO AWAY - MY GEMS WERE ALL GONE AND I AM NOW THE TICKED OFF OWNER OF GINGERBREAD HOUSES
4. Why does team lava roll out junk - and things that do not work constantly- christmas stories shoul dhave been out weeks ago and not 2 weeks before the holiday.
5. what are these goal items and how do you get them



I am level 96 on bakery and farm story - debs

The updates roll out over days, you should have the new items by the end of the day on Tuesday. http://forums.teamlava.com/announcement.php?f=66
To get the new appliance in bakery, you will need to get the update for bakery christmas in the app store. The new marizipan oven was having issues but the food now can be see. pic below
The goals to unlock the new items will be coming to the games soon. If you are still having problems with your farm, try restarting your device.










http://i1019.photobucket.com/albums/af320/rakinsey99/92244fdb.jpg

[molespouse]

Yeah all is not well! There are still emoji problems. It doesn't post everything I type. I only have emoji problems in the Story games! And they show up as boxes in pet shop story and zoo story2!!!! Yeah... fix it!

I get the same issue...I lost all my news feeds, wall posts & had to pay 16 gems for soiledmfoodmthat I had just out in the counter, but the game didn't recognize. All my messages are cut off if i use emoji

[molespouse]

I get the same issue...I lost all my news feeds, wall posts & had to pay 16 gems for soiledmfoodmthat I had just out in the counter, but the game didn't recognize. All my messages are cut off if i use emoji

Sorry..wasn't paying attention to what I was typing. I have an ipad2 with the latest iOS version. Last week, I lost all my news feeds, posts & gifts that I did not accept yet. Furthermore, I had just cleared cooked food to my counter. When the game went down, it did not recognize that I cleared the food & had to pay 16 gems to get back because it spoiled, which now has cost me Chrismas Decorations. Also, I am unable to send a full message when using emoji. The icons gets cut off or not appear at all or parts of my message is cut off. These are not 2 line messages either. I'm hoping these will be fixed in the Tues update? I also deleted both RS & the Christmas apps from my device and reinstalled just the Christmas version, but it appears that didn't help.