Help!!! I did not received free gem gifts!!

[bellaluna7]

I bought 50 gems few minutes ago,
I received 50gems, but free gem gifts (rounge) is not received!! I can not find gift anywhere!!
help me!! plz give my free gem gift!!!

[tsuyoin]

u are better than me.. at least u got ur gems... i didnt get either... and i already waited 8 hours for it >.<


I bought 50 gems few minutes ago,
I received 50gems, but free gem gifts (rounge) is not received!! I can not find gift anywhere!!
help me!! plz give my free gem gift!!!

[greygull]

I bought 50 gems few minutes ago,
I received 50gems, but free gem gifts (rounge) is not received!! I can not find gift anywhere!!
help me!! plz give my free gem gift!!!

Try restarting your device, or even deleting and reinstalling the game. If it still doesn't appear, you will need to email support@teamlava.com Give them your ID and a copy of you receipt of purchase.

[bellaluna7]

I try restating, reinstalling but doesn't appear! I send e-mail ! but support team is really slow work!! :(

[greygull]

I've heard that they've been getting a lot emails about the gifting issues. They will help you out as soon as they can :)

[gobblies]

I got it! http://i1236.photobucket.com/albums/ff441/camerontully/2b2ead56.jpg

[nmishii]

I no longer have the free gift offer on BS and RS. I really didn't pay attention to how long the offer was for. I still have it on FS, and it has 48 hrs to go.

[briguynv]

Wow, people can actually SIT on that round couch/table thing? I didn't think any of the gifts like this were actually interactive? I thought they were all just deco, just for looks... I thought only single tables/chairs could be sat on. I also saw couch things, do people sit on those too?

[kooky panda]

http://i1125.photobucket.com/albums/l581/Greygull42/d378e9a3.jpgThe ppl sitting are part of the decoration.

[joyirene]

Mine say there's another 24ish hours left... And did you check your inventory? It should be there where other floor decorations are, like pots of flowers, etc. Just keep scrolling along until you find it!

[yugioh5d]

oh man, i still haven't receive that special offer. That sucks..........

[joyirene]

I think it's over now, at least my popup is gone on both RS and BS...