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nvangel
08-27-11, 11:44 AM
Bought gems yesterday...used some had some left woke up and gems I bought and those earned are completely gone! Give me back my gems or refund my money. I'm getting tired of having my hard earned money stolen! My storm id is nvangel.

greygull
08-27-11, 12:01 PM
You would need to email support@teamlava.com Give them your ID, device, both device and game versions, and a depscriptioj of what happened and when. The first response you get will be automated, and may direct you back here. Reply o it, giving either all of the info again, or any additional info they request.

nvangel
08-27-11, 01:12 PM
Already did when it happened in farm its been almost a month and I'm still waiting on that one. Was hoping for better response here

kooky panda
08-27-11, 03:06 PM
Already did when it happened in farm its been almost a month and I'm still waiting on that one. Was hoping for better response here
ON the farm email you sent them a month ago did you get the automatic reply back with your ticket number on it?