View Full Version : have not received any updates in a few weeks

08-23-11, 05:15 PM
i have not received any of the updates from the last few weeks. i understand you have to wait a few days for everyone to get it but it has been a few weeks and i don't see anything. i have deleted and installed and same thing.

kooky panda
08-23-11, 05:49 PM
If you have deleted and redownloaded the app from the app store, then something is going on with your game. Are you on android or idevice?

You will probably need to contact support ( support@teamlava.com) to look into your game.

08-23-11, 05:50 PM
my phone is an android galaxy epic

kooky panda
08-23-11, 05:53 PM
You do have a list for updates right? you will not get a pop-up that there are new items, they will just appear in your game. If nothing new, go head and email support.
Give them your storm ID and tell them what weeks you did not get the updates.

Please let us know what happens.

08-23-11, 06:18 PM
also have you downloaded the recent bug fix update? It's a manual update so you have to go to your Android Marketplace to get it.

kooky panda
08-23-11, 06:20 PM
thanks Jovenal. I forgot about that.