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reokster
08-14-11, 10:38 AM
:mad::mad:

so, i'm collecting "dancers' this morning and i accidently hit my "bar" which was in the process of making drinks....the pop up comes up of whether i want to instantly complete drink or not and i must have hit "ok" and now the measley 6 or 7 club cash i had left is 5 less!!! no way to get it back....nothing at all. :mad:

di1975
08-14-11, 12:01 PM
I'm sorry. It's always upsetting to lose cash/gems. I didn't get a mastery award for level 4...or got the old one, no gem. Very upsetting and it was only one! Also mis-clicked and bought a floor tile I didn't want. Urg!

Swiminn6
08-14-11, 12:21 PM
Please email support about this at support@teamlava.com

reokster
08-14-11, 12:50 PM
will do, thank you!

sterlingempire
08-14-11, 03:41 PM
What he said. lol

LanokaHarbor
08-14-11, 04:11 PM
You know, for the record, I tried writing support when this happened to me.

If you bought your gems with cash, or have spent money buying gems in the past, you will stand a better chance with support. Make sure you mention that you have spent money.

In the long run, consider buying gems when they go on sale. The smallest package at 40% off is a real bargain.

reokster
08-14-11, 04:17 PM
well, i sent an email to support.....no luck. they said they can't do anything about it :(

Swiminn6
08-15-11, 02:15 PM
well, i sent an email to support.....no luck. they said they can't do anything about it :(

I'm sorry :(

mcgee22
08-15-11, 03:00 PM
well, i sent an email to support.....no luck. they said they can't do anything about it :(

Could have told you that before, I just spent 25 by mistake in FS buying an extra slot. I just posted a petition thread for this very thing. It's either in discussion or feedback for NS so please if u r peeved about it, just go and put your 2 cents :)

Swiminn6
08-15-11, 04:38 PM
It happened to me in City Story too but I just thought of it as I have some extra cash if a new cash based item comes up that I want :p

kieranyeow
08-30-11, 10:46 PM
I had the problem too,but I now feel happy because I get the things that I wanted~:)

talyon
08-30-11, 11:01 PM
At least u got an answer back from TL.