View Full Version : Frozen out?

09-19-10, 07:02 AM
There was an upgrade or something and now I can't get past the new title page and into the game! What am I doing or not doing????? In the meantime I worry that all the time and energy and expense I put into building good relationships with other players and the goods in my factories etc.... are going downhill fast! Sent a report in but hoping someone can help faster - THANKS!

09-19-10, 12:28 PM
Try rebooting your device.

To do that, press and hold down the HOME and POWER buttons simultaneously for several seconds until the Apple Logo appears on the screen.

That should fix the problem.

09-19-10, 02:24 PM
THANK YOU so much!!!!! I back in, you can see i am obviously a newbie. Really appreciate you taking the time to respond - now I just hope all my neighbors and visitors are forgiving of my neglect while unable to get in! Thanks again - snowflake94 (RiverRock Oaks)