"This ID doesn't have a character in this game" ?

[darkreturner]

I just wanted to view my original account that I can't access anymore since the device wiped, but when I enter it's ID I get the "this storm ID doesn't have a character in this game" ? Does this mean the account was deleted for some reason?

[Paul__]

Can you please contact support using the link in my signature? Make sure to include your original ID. They’ll be able to help.