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auroramom
08-12-22, 03:55 PM
Sunset swimmer catalog says 2 hours but all the items in the catalog have different times. Is this a mistake that needs to be fixed? Thank you

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quetzal_
08-12-22, 09:14 PM
I ordered a bunch of Sunset Swimmer clothing for the goal, and everything is listed as 2 hr. Well, the glasses are taking 6 hours, the bangles 8 hours, swimsuit 4 and vest 2 hours. Never before have I seen a catalog with four different times, and they all are listed as 2 hour items.

Buddy9chloe25
08-12-22, 09:36 PM
I am also having this problem then after bracelets are done they expire,

TresC1408
08-12-22, 11:15 PM
OK. Now I don't feel crazy. I really thought I was losing it! 😆

yummycafe1314
08-13-22, 12:17 AM
Is there a problem. Why my glasses and bangle just expired before 6 & 8 hours. I had to reorder again everything

TresC1408
08-13-22, 01:25 AM
Not only does everything in the new sunset collection have different prep times, but they expire way too early! Dudes! Make it make sense.

quetzal_
08-13-22, 01:29 AM
Yes, the goal is literally impossible to complete. The items are technically 2 hour items in the system, but take longer to order, so they expire before they're even ready to put out. I've tested this twice today.

Can someone please fix this bug? Bakery story has been having bugs every goal and it gets addressed and fixed but I'm not sure if any mods check here...

auroramom
08-13-22, 04:55 AM
One last swim goal catalogs are messed up. The catalogs show 2 and 10 hours but the individual pictures show different times. All the items should have the same time because it?s hard to plan times when you have limited time to complete a goal. The most important problem is the item expires before the item is ready for stocking for all catalog items that are longer than the 2 hour catalog listing and I am concerned that will happen for the 10 hour catalog as well. I wasted money on 22 items that were 8 hours. I came back at about 9 hours and the whole batch was expired! I want this goal, but can not continue this goal until the problem is fixed because the items expire. Please fix this ASAP! I am posting pictures of catalogs as well. Thank you

auroramom
08-13-22, 04:55 AM
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auroramom
08-13-22, 04:56 AM
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greencat
08-13-22, 05:30 AM
Gosh. I thought I'm the only one who's having this problem. I even restarting my phone in case it would help. Now I know it's not my phone fault. I hope they would solved this problem soon 😅

bernadette16668
08-13-22, 05:53 AM
Mine are listed as different times. I don’t like it having different times because I decided what I’m going to order based on how long I will be away from the game.

bernadette16668
08-13-22, 05:56 AM
Has anyone completed this step?

minxys_
08-13-22, 07:32 AM
Having the same issue the sunset bangles keep expiring, not allowing me to move to the next step. they have the wrong time set on it. It should be 2 hours

FreddieTeddy
08-13-22, 07:33 AM
Has anyone completed this step?

No,

I?ve just had my bangles time out even though I still had hours till collecting time.

FreddieTeddy
08-13-22, 07:35 AM
No I’m having the same issue, bangles say 8 hrs but timing out just after 4 hours as they should be ready at 2 hrs.

Kaz1983
08-13-22, 08:59 AM
We are still having the same problem in 2022. So annoyed as bangles and glasses both expired on me

978kristy978
08-13-22, 10:46 AM
Yes my bangle bracelets are timing out before that he was supposed to be finished! thought I was losing my mind

flawlessempress
08-13-22, 11:42 AM
Hi I?m having exactly the same issue I ordered the bangles for 8 hours and was so confused to see they had expired even though they still had a couple of hours left until they should be ready :( please storm8 fix this

Also having 4 different times in one catalog is so confusing especially when planning when to order please just make everything back to normal :(

flawlessempress
08-13-22, 12:48 PM
also the same is happening with the goggles mine just expired they weren?t even ready to put out ! :(

Vvetra
08-13-22, 01:10 PM
The only way I found to complete "2-hour" steps was to use gems to recover expired items which is a total rip-off. :(

It seems production times are set as shown on individual items while expiration times are set as shown on an overall set. So in case of 2-hour set, expiration comes before production is finished.

bernadette16668
08-13-22, 01:38 PM
Mine is annoying me it seems the easiest way for them to fix it is too see how long it actually takes and put that time up for us to see or reset them all to the same time like all the other sets.

bravewarrior
08-13-22, 02:03 PM
I figured out the time disparity as some see only 2 hours and some see different times. It the device.

I play on an old iPod for the perfume counter and an Android because it's bigger. The iPod has the times in the catalog as 2-4-6-8 hours. The Android has the times as 2 hours until I load them. Then the times go up.
FYI

bravewarrior
08-13-22, 02:06 PM
FYI
I figured out the time disparity as some see only 2 hours and some see different times. It the device.

I play on an old iPod for the perfume counter and an Android because it's bigger. The iPod has the times in the catalog as 2-4-6-8 hours. The Android has the times as 2 hours until I load them. Then the times go up

SpiritWind00
08-13-22, 03:15 PM
I've reported this for you :)

As there were 3 threads, I've moved the altogether here as this is the thread I've given to S8.

MysticLux
08-13-22, 05:59 PM
Yep I'm having this same exact issue. I straight up cannot progress because on top of the items saying they'll take four, six, or eight hours, the items seemingly will just suddenly expire before they're even done. The only correctly timed item is the Sunset Vest.

bethsart
08-13-22, 06:50 PM
The new goal items; Sunset Bangles and Sunset Goggles say only 2 hours in the shop but when the drop in the order, they say 8 hours and then they expire when the 2 hours is over. Can you please fix this? I had 31 gems and spent them to skip the bangle bracelets and now I only have 2 left so now I'm quite disappointed because I had played and worked hard to get my gems up to that point.

Sincerely yours, (VIP)

Bethany

funone2014
08-13-22, 06:53 PM
I've reported this for you :)

As there were 3 threads, I've moved the altogether here as this is the thread I've given to S8.

Thanks SpiritWind00 I have lost three sets of bangles that expired too soon and I can’t get any further with this goal.

bethsart
08-13-22, 06:58 PM
The new goal items; Sunset Bangles and Sunset Goggles say only 2 hours in the shop but when the drop in the order, they say 8 hours and then they expire when the 2 hours is over. Can you please fix this? I had 31 gems and spent them to skip the bangle bracelets and now I only have 2 left so now I'm quite disappointed because I had played and worked hard to get my gems up to that point.

Sincerely yours, (VIP)

Bethany

KIL76
08-13-22, 10:16 PM
Logged in for the 1st time. Relieved to see it's not just me. I refuse to use my gems & I'm not buying none 😭

67wallis
08-13-22, 10:44 PM
Mine expired at 6 hours instead of 8 this keeps happening so I?ve given up doing the goal.

67wallis
08-13-22, 10:52 PM
I put my bangles on at midnight, logged back in 06-30 and they have expired after 6.5 hours. I give up on this goal, after 3 attempts of doing the sunset bangles. Someone at S8 isn?t doing their job right.

marii73
08-13-22, 10:59 PM
So I?m doing the new goal and the sunset bangle takes 8 hours to make. But after 6 hours it expires? Is anyone else having this issue?

Paul__
08-14-22, 12:00 AM
Thank you for reporting! I reported this over to the team. Also, I merged your thread with the already existing thread on this issue.

DebbieMoo2
08-14-22, 05:22 AM
Same problem for me and another neighbor of mine. I have been playing Fashion Story for years and rarely have issues.
P.S. The forum is showing me as new. I'm only new to the forum. Came here searching for answers.

auroramom
08-14-22, 06:11 AM
Looks like the catalog is still not working properly. I think Storm8 needs to just give all players that started this goal the final mannequin prize. We have wasted our weekend trying to play when the goal was impossible to play. I think we deserve a reward for our frustrations. Thanks

7Hardhead7
08-14-22, 08:09 AM
Please fixed this one last swim goal my bangles and sunset goggles are expiring before time. 😩😩

bravewarrior
08-14-22, 08:13 AM
I'm exhaling now.
I'm just going to make the best of it until it's fixed. I'm just doing the vests to get the two gems. Nothing is going to get done until Monday.
If the vests expire, oh well, this too shall pass. Happy Sunday everyone.

bernadette16668
08-14-22, 10:24 AM
I’m not doing anymore of the goal unless they fix it. My goggles expired two hours early. I keep checking them and even tried to get them before they were ready, but they expired two hours early. Well I have other items to buy.

barksnchirps
08-14-22, 02:25 PM
I m also facing the same problem....I placed order for the bangles thrice and they got expired everytime before time....can u guys fix this.... otherwise I won't be able to play this goal😟

angelwoman712
08-14-22, 02:42 PM
ii have been unable to complete the first part of this goal because the timer keeps changing. The order is for 2 hours but the timer says 8 hours for one item and 7 hours for another item.

myrabells
08-14-22, 02:48 PM
Recent Fashion Story goal asks 5 bangles and 5 swimsuits. Items say 2 hours but take 5 and 8 hours respectively . I am still waiting for mine to be ready. The bangles seem to expire immediately when the 8 hours is up

SpiritWind00
08-14-22, 05:12 PM
I've reported this for you :)

As there were 3 threads, I've moved the altogether here as this is the thread I've given to S8.
Hi all, just a reminder that the issue with timers has been reported to S8. All duplicate threads will be and have been merged with this one. Given it's the weekend, we are most likely not going to get a response will the week day begins. I'm really sorry you are having problems and I hope they can be sorted out soon for you all.

ModaGenesis
08-14-22, 11:12 PM
Just wanted to say: Thank you S8 for all the new goals, new items, and prizes we've been getting the last few months!! I personally really appreciate it, after not getting anything for a few years. Yes, the last goal has bugs, but we know that S8 will fix them, so why get so upset?

Anyhow, just wanted to say "THANK YOU S8!" :)


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Chautotheanh
08-15-22, 01:54 AM
Omg i was so confused and thought i'm the only one that got this glitch :v

bernadette16668
08-15-22, 05:43 AM
They actually expire before the time is up.

bernadette16668
08-15-22, 05:44 AM
Recent Fashion Story goal asks 5 bangles and 5 swimsuits. Items say 2 hours but take 5 and 8 hours respectively . I am still waiting for mine to be ready. The bangles seem to expire immediately when the 8 hours is upThey actually expire before the time is up.

minxys_
08-15-22, 07:04 AM
I’m glad fashion story finally has new goals after years of not having any I just hope they fix this issue soon

ExcalS8
08-15-22, 09:23 AM
We've deployed a fix for this.

sally_brown
08-15-22, 10:05 AM
Thank you!

Puss5678
08-15-22, 10:16 AM
I am glad they are working to fix this. I hope the other catalogue item is okay as they are all different times too.

successAngel1
08-15-22, 10:48 AM
Me too,,, this is ridiculous,,, When I place my order, on the new sunset bracelet,, they are expiring immediately after the 8 hour wait time,, , and before,,, what is the problem,,, it says 8 hours,, so it?s not suppose to expire after minutes, of not removing the item,,, this happen,,, yesterday and today,,, I will miss, getting my reward,, in the catalog,, ,,we only have 13 days ,,is storm8 helping?? this needs to be fixed,, how an item,, have different time setting,, for each item,, and you wait 8, 12, 16, hours ,, for only,80-,120 -145 worth of clothes,, your store is gonna be empty fast,, you can?t sit and wait for hours,, for a little bit of clothing,, you have to work,, and do other things,in your normal life,, besides play the game,,, storm 8 ,, fashion story,, are gonna start losing players,, now they messing up,,,

successAngel1
08-15-22, 10:54 AM
They starting to put less clothing ,,and you wait long hours,, no , no, no, your store will be empty, fast with only 80 dresses, or bracelets, et.120 to 145, and you wait, 8 to 12 hours,, your store will stay empty nobody has time to sit at fashion story all day,, you have more i things to do,, besides this game,, no way, and to top it off the new items are creating a problem,,, they are expiring before time,, and nobody is there to fix it,, I’m about to start playing once a week,, not buy gems, certainly the goals won’t be completed,, because your clothes are expiring before time,, this is definitely a problem.

successAngel1
08-15-22, 10:55 AM
Place more clothes on the item,, 80 120, 145, is not enough,, for your waiting time 8, 12, 16, hours

successAngel1
08-15-22, 11:01 AM
Please fix this situation,,,one last swim clothes are expiring before time,,, this is definitely a problem,, I been trying since the goal,, came out to get the bracelets,, expire,, way before time,, ,, and it?s starting to be less clothing,, for the hours you wait,, I?m thinking on quit playing, and buying gems, with the game I loved.

successAngel1
08-15-22, 11:03 AM
You cannot reach storm 8 Fashion story,, what’s d the problem,, nobody, answering,, no ticket, nothing,, you gonna start losing players, keep this up,,,

beckypiersky12
08-15-22, 11:07 AM
I am also having problems with Sunset swimmer! I ordered the bangles and sunglasses 3 times and I watched them expire and there was nothing I could do. Is there something that can be done? I am now wondering about the next goal. It also has different times on it.

ExcalS8
08-15-22, 12:40 PM
There are two separate issues at work here, so I wanted to clarify the intention and the situation.

1. This morning, a fix was deployed where the lifespan (amount of time before the item goes out of style) of Sunset Goggles and Sunset Bangles was lower than the amount of time required to retrieve the order. This was unintended, and should no longer occur.

2. I've seen reports about the Catalog timer 64460differing from the individual item timers 64461 within the Catalog. This is intended, and we're aware that this behavior differs from prior Catalogs.

ExcalS8
08-15-22, 02:17 PM
Place more clothes on the item,, 80 120, 145, is not enough,, for your waiting time 8, 12, 16, hours

Increased the following quantities:

Sunset Vests: 80 -> 350
Sunset Swimsuits: 145 -> 630
Sunset Goggles: 160 -> 700
Sunset Bangles: 145 -> 630

Flashback Sandals: 220 -> 770
Flashback Swimsuits: 350 -> 1190
Flashback Shades: 240 -> 840
Flashback Flowers: 300 -> 980

Saphirmoon
08-15-22, 04:45 PM
There are two separate issues at work here, so I wanted to clarify the intention and the situation.

1. This morning, a fix was deployed where the lifespan (amount of time before the item goes out of style) of Sunset Goggles and Sunset Bangles was lower than the amount of time required to retrieve the order. This was unintended, and should no longer occur.

2. I've seen reports about the Catalog timer 64460differing from the individual item timers 64461 within the Catalog. This is intended, and we're aware that this behavior differs from prior Catalogs.

I still have to wait 5hours to get the order with the Googles.
Remaining items: 4 hours.
It did not help the Patch.

auroramom
08-15-22, 05:20 PM
Part 3

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quetzal_
08-15-22, 05:37 PM
The fix didn't work?? I restarted my game and the bangles still take 8 hours....yet say 2 hours in the catalog

minxys_
08-15-22, 06:12 PM
They didn’t fix it mine also says 8 hours

SpiritWind00
08-15-22, 08:51 PM
I'll send up another flag to the team for clarification... Below reads to me that the expiry of the craft before it spoiled was fixed, but the time of the crafts is intended and remains. Is that an accurate summary?

Has anyone's game changed (maybe you reinstalled? - don't do that though!) after Excal pushed a fix?



There are two separate issues at work here, so I wanted to clarify the intention and the situation.

1. This morning, a fix was deployed where the lifespan (amount of time before the item goes out of style) of Sunset Goggles and Sunset Bangles was lower than the amount of time required to retrieve the order. This was unintended, and should no longer occur.

2. I've seen reports about the Catalog timer 64460differing from the individual item timers 64461 within the Catalog. This is intended, and we're aware that this behavior differs from prior Catalogs.

Increased the following quantities:

Sunset Vests: 80 -> 350
Sunset Swimsuits: 145 -> 630
Sunset Goggles: 160 -> 700
Sunset Bangles: 145 -> 630

Flashback Sandals: 220 -> 770
Flashback Swimsuits: 350 -> 1190
Flashback Shades: 240 -> 840
Flashback Flowers: 300 -> 980

Edit to add bc of question below...I'll ask about an extension for you, but be mindful that I've never seen this happen in any game. SW

quetzal_
08-15-22, 09:13 PM
So my bangles didn't expire this time...however everything still says 2 hours in the catalog? The correct times are not listed.
Also...we lost 3 full days. I wonder if they will extend the time?

sally_brown
08-15-22, 10:08 PM
Yeah, same for me. Everything says 2 hours. There's no way to know the actual time until you go ahead and order the items.

auroramom
08-16-22, 09:24 AM
Part 4- forgot to take picture—7 bangles & visit neighbors
Part 5

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bravewarrior
08-16-22, 02:48 PM
Thanks Storm8 for fixing and thank you Auroramom for the pictures.

auroramom
08-16-22, 06:08 PM
Thanks for the appreciation Bravewarrior. I just figured we are behind in our goals & maybe having the steps could help my fellow players.

Part 6

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SammyJayne9
08-16-22, 06:52 PM
Neither the times or the quantities have been updated for Android...

I did take a screenshot but can't figure out how to add it



Increased the following quantities:

Sunset Vests: 80 -> 350
Sunset Swimsuits: 145 -> 630
Sunset Goggles: 160 -> 700
Sunset Bangles: 145 -> 630

Flashback Sandals: 220 -> 770
Flashback Swimsuits: 350 -> 1190
Flashback Shades: 240 -> 840
Flashback Flowers: 300 -> 980

auroramom
08-16-22, 07:33 PM
[QUOTE=SammyJayne9;1679295]Neither the times or the quantities have been updated for Android...

I did take a screenshot but can't figure out how to add it

My understanding is the time for each item in the 2 & 10 hour catalog is supposed to be different on purpose. I agree that the quantity of items has not been fixed and I’m on an iPad. In case you need the item times I am adding a screen shot.

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auroramom
08-16-22, 07:36 PM
I do think it would be nice if Storm8 gives a special gift for those of us that were really frustrated by the problems in this goal. Especially since the problem was not fixed until about 60 hours later. It would have been good to get it fixed within the first 24 hours. I know it was a weekend but we players should not have been left hanging all weekend.

SammyJayne9
08-17-22, 12:07 AM
[QUOTE=SammyJayne9;1679295]Neither the times or the quantities have been updated for Android...

I did take a screenshot but can't figure out how to add it

My understanding is the time for each item in the 2 & 10 hour catalog is supposed to be different on purpose. I agree that the quantity of items has not been fixed and I?m on an iPad. In case you need the item times I am adding a screen shot.

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Yeah I have come to the same understanding that the individual catelogue items have different times on purpose. But on Android it dosnt show that, they all show the same time, it has not been updated

auroramom
08-17-22, 09:19 AM
Last step

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ExcalS8
08-17-22, 09:55 AM
I'll send up another flag to the team for clarification... Below reads to me that the expiry of the craft before it spoiled was fixed, but the time of the crafts is intended and remains. Is that an accurate summary?

Has anyone's game changed (maybe you reinstalled? - don't do that though!) after Excal pushed a fix?

Edit to add bc of question below...I'll ask about an extension for you, but be mindful that I've never seen this happen in any game. SW

Correct. The adjustment to the craft lifespan and quantity was not retroactive. I pushed a supplemental fix and have confirmed that the proper quantities are showing up this morning.

barksnchirps
08-17-22, 10:25 AM
My problem of bangles getting expired before time is solved now....so now I can play this goal...I think this problem of others is also solved now....☺️

minxys_
08-17-22, 10:37 AM
Thank you everyone for posting the steps for the goal you are much appreciated

SammyJayne9
08-17-22, 06:25 PM
Quantities have been updated thanks. But incorrect timings still showing on Android, but Apple users are saying they are seeing the correct timing...

elainec1
08-18-22, 05:51 PM
We' re not earning any coins for selling new items! Another user noticed that, when these swim items sell, we aren't earning anything! S8 replied that this is INTENDED! What the heck!?

clothespeg
08-18-22, 10:39 PM
We' re not earning any coins for selling new items! Another user noticed that, when these swim items sell, we aren't earning anything! S8 replied that this is INTENDED! What the heck!?

👆👆👆I?ve noticed this too. It is all items relating to latest goal. What the heck indeed !!

flawlessempress
08-19-22, 04:32 AM
hi I am noticing the same thing when any of the new items sell I am NOT EARNING COINS on the items what?s the point ? :( please fix this

MysticLux
08-19-22, 07:47 AM
I've read that apparently the time disparities are intentional, and that the items are meant to take that long but now they won't expire prematurely. I'll test this out. I've been waiting a week to see the items change to 2 hrs because that was what I assumed was meant to happen.

ModaGenesis
08-19-22, 10:11 AM
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Both of the new outfit items are not giving any coins (earnings, profit) when they sell. We get charged coins for ordering, but make absolutely NOTHING when we sell them. S8 said this was "intended" when I opened up a thread to report the issue. My thread got shut down too!

Here is my original thread, with the reply telling me it was intentional!! This is so disrespectful and ridiculous! https://forums.storm8.com/showthread.php?114119-New-FS-Goal-still-has-BUGS!-(One-Last-Swim)-Please-read

elainec1
08-19-22, 10:30 AM
I have an old shop which I reopened just to see if the new items are earning coins. It seems that they are now. Maybe S8 has fixed the problem.

ModaGenesis
08-19-22, 10:57 AM
I have an old shop which I reopened just to see if the new items are earning coins. It seems that they are now. Maybe S8 has fixed the problem.

No, they haven't! I have a spare shop (an old one as well), and I re-opened and I am not earning anything regardless of customers shopping. All I have are the Sunset Vests because I am testing it. These screenshots are from like 5 minutes ago, I just tested it.


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ModaGenesis
08-19-22, 11:08 AM
I am tired of dealing with this! Just feel that S8 doesn't really care about the players at this point. I have a life, so I am getting off the forums for now.

elainec1
08-19-22, 02:34 PM
If you close the game and leave it alone for a couple of hours, you will see that your coin count has increased.

clothespeg
08-19-22, 03:38 PM
If you close the game and leave it alone for a couple of hours, you will see that your coin count has increased.

I have opened my shop after an 8 hour break and my coin has not changed. Come on S8 - this is so wrong - from my point of view this is dishonest - why treat loyal players like this. Just do the right thing and fix this, please

ModaGenesis
08-19-22, 05:17 PM
If you close the game and leave it alone for a couple of hours, you will see that your coin count has increased.


No, that's not correct. I've been doing that for 3 days since I noticed the issue. So please don't make up things like that! S8 fix the issue!

bernadette16668
08-20-22, 06:07 AM
If you close the game and leave it alone for a couple of hours, you will see that your coin count has increased.

If the only thing you are selling in your shop are items from the new catalogs you will not see any more money. If you are seeing money you must have something else in your shop selling. Either gifts or something from an old catalog.

Vvetra
08-22-22, 01:05 AM
... but the time of the crafts is intended and remains.

That is a lamest "it's not a bug, it's a feature" excuse, since this "feature" effectively creates a FALSE advertisement. Each set has a time of craft listed BEFORE you even get to individual items. So, any time-difference past that point is either a bug, or is an intentional misleading of users (hence, false advertisement). And as multiple people pointed out, on Android you don't even get to see the actual times until AFTER you select the items. So, the best course of action would be a) to fix these goals, so the individual item timers match the advertised time on the sets, b) extend the time, so players can finish the goals, c) fix profit returns on these sets multiple users reported, and d) refund the gems any of the players might have spent to complete these goals due to them being setup incorrectly.

elainec1
08-24-22, 12:31 PM
I think that I've figured out why I was gaining coins even though the items from the new catalog aren't. I had other items on display. They were blocked off and were not actually selling, but I was gaining coins just because they were there. I have since removed those and now I'm not earning any coins. S8 does strange things with their games. I also have a Bakery Story game and a Restaurant Story game. I have found that even if I'm no longer cooking and selling food and the door is blocked shut, I will still earn coins as long as I have tables and chairs on display. Go figure.