No fire on glass levels but game says the fire spread too much

[scottnickangel]

These issues have been happening on Level 834 and Level 870. Level 834 was possible with money but Level 870 is not. I play on Android but I got to see the level on iOS from a friend, and the levels seemed possible because powerups such as blasters and power bombs were stationed at the beginning of the level. Please update the levels like iOS on Android too. Already sent a ticket regarding the issue on Level 870. The ticket number is (removed by Moderator)
You can so well notice the difference between the iOS and the Android versions of the level. The top picture is the Android version and the bottom one is the iOS version. I hope the problem can be fixed.
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These are the things that happen in Level 870 when you make the first and only available move on the Android version.
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[scottnickangel]

I still don't see the problem fixed yet. Nothing changed on the Android version of Level 870. Please tell me what is taking so long. Thank you.

[scottnickangel]

Been almost 4 weeks since thread was posted. Why isn't this problem addressed?:mad:

[SpiritWind00]

There is support for this game and as you've logged a ticket with them you should continue to work with Support. I'll remove your number above as that's not allowed on the forum. Didn't pick that up till now.

[scottnickangel]

There is support for this game and as you've logged a ticket with them you should continue to work with Support. I'll remove your number above as that's not allowed on the forum. Didn't pick that up till now.

Already been 4 weeks since ticket was submitted. No reply from support yet.

[SpiritWind00]

As this is more of a game issue rather than an individual issue that only you are affected by then Support will have logged/escalated the information to S8. My experience is that some game update issues take a very long time to correct and some are not fixed at all. I'll ask S8 about this and if I have any other information will come back here and post.

[scottnickangel]

As this is more of a game issue rather than an individual issue that only you are affected by then Support will have logged/escalated the information to S8. My experience is that some game update issues take a very long time to correct and some are not fixed at all. I'll ask S8 about this and if I have any other information will come back here and post.

I think all Android players who played long enough to reach this level is affected by this problem. I met another player on the Jewel Mania Discussion forum with the same problem.

[scottnickangel]

A few months ago, I beat Lv.870 using an iOS device. However, the Android version of the level hasn't changed even after all these months. You just have to change the six isolated purple jewels into power bombs. Is this that difficult???

[ochch577]

The number of power bombs that I can buy before the start is one or zero...

[ochch577]

n' last update of android ver is a long, looooooooong ago...

[scottnickangel]

The number of power bombs that I can buy before the start is one or zero...
If you see the iOS version of this level, the 6 isolated jewels are power bombs in default.

[scottnickangel]

The number of power bombs that I can buy before the start is one or zero...

Same thing is happening in Level 834. The iOS version of the level has blasters already put in the beginning of the level but the Android version does not. Also, after doing the first 2 moves in Lv.886 in Android, the jewels keep reshuffling and the bug happenes.

[sksk592409]

Same thing is happening in Level 834. The iOS version of the level has blasters already put in the beginning of the level but the Android version does not. Also, after doing the first 2 moves in Lv.886 in Android, the jewels keep reshuffling and the bug happenes.

i think android version can't collocate special jewels. this bug is happened in some 1400s levels, too.














and... can't get 3 stars at 254 level on android, but IOS version can get 3 stars easily.

[scottnickangel]

i think android version can't collocate special jewels. this bug is happened in some 1400s levels, too.














and... can't get 3 stars at 254 level on android, but IOS version can get 3 stars easily.

But if you look at Level 599 and 600, magic Diamonds are placed default in the level..

[sksk592409]

But if you look at Level 599 and 600, magic Diamonds are placed default in the level..
I think that... Magic Diamond is not color-thing so that's okay. But blaster or Pb is colored...

[scottnickangel]

I think that... Magic Diamond is not color-thing so that's okay. But blaster or Pb is colored...

If that's so, then I hope S8 will fix the problem.

[[S8] Elsa]

Thank you for your patience while our team investigated and worked on this. The following levels were replaced 834, 870, 886, 985, 998 and the issue should now be resolved. Let me know if you need further help. Enjoy your weekend!