Accidentally bought crates

[Cherry_Cobbler_324]

I accidentally bought two of the 24 gem crates. (I was trying to swipe to scroll amd didn't realize that didn't work.) I had 71 gems and now have 23. I don't have a gem dispenser and can't afford to spend money on games so it took me a long time to earn those gems. Is there any way I could get a refund?

[EdiiLouise]

I accidentally bought two of the 24 gem crates. (I was trying to swipe to scroll amd didn't realize that didn't work.) I had 71 gems and now have 23. I don't have a gem dispenser and can't afford to spend money on games so it took me a long time to earn those gems. Is there any way I could get a refund?

Unfortunately not :(

[pixiegamer]

Please reach out to Storm8 Support (link in my signature) regarding loss of gems. Please include as much detail about the incident as you can.

Hoping they'll be able to get your gems back :)

[Cherry_Cobbler_324]

Thank you! Just did that.

[pixiegamer]

Glad to hear it! :)

Closing thread since issue has resolved.