Can't Open App (?)

[amerirish]

I've been trying to get into the game for like a half hour but it won't open. I force closed, I restarted my phone, I uninstalled/reinstalled the app and restarted my phone again. Anyone else having this problem?

ETA: My internet connection is up and running.

[SpiritWind00]

S8 provided this link a ways back and it's a good way to find out if the games are down for you or everyone. visit https://downforeveryoneorjustme.com/apps.prod.storm8.com

[amerirish]

S8 provided this link a ways back and it's a good way to find out if the games are down for you or everyone. visit https://downforeveryoneorjustme.com/apps.prod.storm8.com

Oh, thanks. That's helpful. So it says that it's just me - any suggestions other than what I've already tried to get it back up?

ETA: So this is really weird; I still have my old iPhone 6+ on my account and tried to open the app on that - still can't connect! :mad:

[deadpixel]

Oh, thanks. That's helpful. So it says that it's just me - any suggestions other than what I've already tried to get it back up?

ETA: So this is really weird; I still have my old iPhone 6+ on my account and tried to open the app on that - still can't connect! :mad:

Perhaps it's not just you. I couldn't get in on my iPhone 11 Pro Max. Forced closed and reopened a dozen times, really. Tried it on my iPad and it went right in. Forced closed DS on my iPad and tried going in again on my iPhone, no joy :blue:

[Paul__]

Please contact support using the link in my signature. They'll be able to check your account. :)

Moving this thread to Bugs & Issues forum.

[amerirish]

I sent a ticket which was answered and then turned off my phone, waited a minute, then I was finally able to get back in the game. I'm going to have to scramble to catch up on the Tournament :(

[Paul__]

Glad to hear. :)

[amerirish]

OMG, again with the connection problem!!!! Every update it seems this glitch comes back in addition to the other random black outs :mad: I wish they would fix this darn problem :mad: