Game not loading since this morning

[rheina]

Since this morning 01.02.2021 game cannot be accessed. It was running perfectly on my Samsung Note 20 Ultra Android 11 till last night, now it is not even loading. No phone software updates are installed meanwhile.
What happend so suddenly?

[[S8] Vanellope]

Since this morning 01.02.2021 game cannot be accessed. It was running perfectly on my Samsung Note 20 Ultra Android 11 till last night, now it is not even loading. No phone software updates are installed meanwhile.
What happend so suddenly?

It does take a couple minutes sometimes, but I'm able to open the game on my Samsung S8. If you're having any issues with your account, please make sure to submit a ticket to the Storm8 Support team.

Link is in my signature :)

[rheina]

No, not working yet
Kicks out on loading
And now it is not working on my older device Note 4 android 4.4 neither.
And Castle story runs fine
Yes, I sent tickets both to Storm 8 and Google play.