Problem with the new Rhinoferrous event

[bonniesafire]

I did not earn any heartstones for harvesting the farms, hatching animals and breeding animals. Does anyone has the same problem?

[tromalyt]

Yes, I only got the 250 points for having a lvl 4 elephant, nothing for the rest.

[DragonPhoenix8]

My harvesting and egg hatching points were not counted, can a moderator please check it?

[DragonPhoenix8]

Yes, I only got the 250 points for having a lvl 4 elephant, nothing for the rest.
Same thing happened to me, can a moderator please check it?

[misty00800]

Same here. Only got for alpine elephant and for mining

[jbolen28]

Same. Hope they get it fixed n get us our heartstones

[mymonta]

Oh for goodness sake! Ugh! At least I came here before I collected in all my forests. I just collected from one farm now to see if I got the stones, and I did not, so I'm not hatching or harvesting anything else until it gets fixed. Good luck trying to get a mod or a CM on a Friday.

[NilsonPets]

Same here :(

[Marg1780]

Yup, same - everyone in the same boat from the look of it, and d'you think they'll look at it before Monday?

[GlitterFairySprite]

ME too !!! I did not earn any heartstones for harvesting the farms, hatching animals and breeding animals. Does anyone has the same problem?

[mirabel214]

Same here!!! I?m so disgusted! I didn?t realized until after Iharvested everything 😭

[PuntaMita]

Oh boy, big problems on a Friday!
The only points I have are from the elephant I happened to have already raised up.
**i sent a message to Elsa and a ticket to Support. Anyone with the ability to contact another Mod or storm8 staff should do it. It's probably a quick fix if they get the message in time**

[fip8]

Yes, I am having the same problem no hearts for hatching, evolving, harvesting

[jmatarii]

HI.

Everything already works.

Best Regards.

[mymonta]

Oh boy, big problems on a Friday!
The only points I have are from the elephant I happened to have already raised up.
**i sent a message to Elsa and a ticket to Support. Anyone with the ability to contact another Mod or storm8 staff should do it. It's probably a quick fix if they get the message in time**

Thank you, PuntaMita! I had also messaged Elsa but did not submit a ticket. Your ticket must have got them moving because, as jmatarii said, it is now fixed. yay!

[PuntaMita]

Thank you, PuntaMita! I had also messaged Elsa but did not submit a ticket. Your ticket must have got them moving because, as jmatarii said, it is now fixed. yay!

Sweet! Thanks for the all-clear to collect. Maybe they'll give us a little something for our lost points?
Best of luck to everyone!

[mirabel214]

Fixed but we disn? Get back the points we didn?t get earlier. I feel so *****ed!

[jmatarii]

Fixed but we disn? Get back the points we didn?t get earlier. I feel so *****ed!

Hi.

We are not going to recover those points. Maybe in a few days he will give us something symbolic to cover his mistake.

Best regards.

[PuntaMita]

Maybe they will give us a little treat of food or some points?
How fun would it be if they threw in a Spin-to-win for a few days?!

[tahitii]

I'm missing 285 points and I want them back. Hope support can help

[bonniesafire]

I am missing 166 points and I want them back too. Alternatively, can they give everyone some points or give us an extra day to accumulate points.

[karakolito12]

same here, I'm missing 173 points, should I submit a request to S8 support team?

[Rynetory2]

The event has been fixed earlier.

I'm checking with the team if they will reimburse us the missing points before the fix. Will post as soon as I get an answer.

[[S8] Elsa]

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