View Full Version : Jewel mania iOS to android

07-05-19, 05:26 PM
:blue: I have waited more than 3 weeks to get my progress back on my android devices but still haven't got my progress back. I have already submitted two tickets, both of which I waited 7 working days respectively. Please recover my progress as soon as possible for I am in Level 714 and I don't want to start from the beginning. I submitted another ticket this time with the support ID and with more detailed information and the ticket number is #2626904 The iphone is version 1.5.5 and the android version of the game is Also, on my android devices, only the first level is completed.

[S8] Elsa
07-08-19, 10:50 AM
Thank you for letting us know and sorry for the delay! Please don't create any additional tickets. Our support team currently has a high volume and they read every ticket, so duplicates can slow the process down further. Thank you for waiting!