Thank You Gift Disappeared

[sunnygirl634]

I appreciate the gift from S8 and accepted the gift. When I tried to place the leprachaun on my board--I hit the check mark--and poof--it's now gone. It's not on my board and it's not in my inventory. Yes, I forced closed many times. It has just disappeared. Did this happend to anyone else? How can I get my gift back?

[KadeeDid]

I appreciate the gift from S8 and accepted the gift. When I tried to place the leprachaun on my board--I hit the check mark--and poof--it's now gone. It's not on my board and it's not in my inventory. Yes, I forced closed many times. It has just disappeared. Did this happend to anyone else? How can I get my gift back?

I was able to find mine in my inventory and place it.

[Pamdebear]

Yep, same thing happened here. Also something about picking a white or black horse popped up during my unlimited time. It is so annoying to get pop ups when you are trying to complete the Weekend Warrior with the unlimited time. This also happened a few days ago when making a pot of gold leprechaun. When I checked the green check to place it, it disappeared. I thought maybe there was a limit of how many you can have. If so, they could have given me back my crafted materials.

[Pamdebear]

Just found mine just now when I returned to the site. Storm 8 must of fixed it as I was posting. Still don’t know what that pop up about the horse was. Thank you Sorm 8, very nice gift!

[sunnygirl634]

Just found mine just now when I returned to the site. Storm 8 must of fixed it as I was posting. Still don’t know what that pop up about the horse was. Thank you Sorm 8, very nice gift!

Mine is still missing.

[CleoHotel]

I have lost my person that was a gift - I’ve tried all the things above but I still haven’t got it ��

[PikaSquirrel]

Please try force closing the game and check your storage for Cameron one more time. If you still don't see him, please submit a request to support through the Request Form (https://support.storm8.com/hc/en-us/requests/new), thanks!

[sunnygirl634]

Please try force closing the game and check your storage for Cameron one more time. If you still don't see him, please submit a request to support through the Request Form (https://support.storm8.com/hc/en-us/requests/new), thanks!

Yep, forced closed for like the 10th time and Cameron and the 50 energy crate are not there. I've submitted a request.

[CleoHotel]

Finally got him thanks

[sunnygirl634]

Finally got him thanks

Did you submit a ticket? I still don't have him.

Edit: I received Cameron. Thanks.

[SpiritWind00]

For those still waiting, you need to allow up to 5 days for Support to get to your ticket.