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View Full Version : Solved finished cannery quest but no prize delivered



grameys
03-11-19, 09:23 PM
reest game twice still nothing in cellar

Rynetory2
03-12-19, 02:09 AM
Please restart your device and check again. Let me know how it goes for you.

grameys
03-12-19, 02:58 PM
restarted.. shut down ipad pad reloaded game no oasi.. i am looking in cellar... right

Rynetory2
03-13-19, 12:59 AM
Oh dear, sorry it didn't work. :( I'm checking to see if they can help you to check. Some players received their prizes 1 or 2 days later in past quests. Please let me know if your Tropical Oasis shows up in the mean time. Hope it does. Crossing my fingers for you.

grameys
03-13-19, 07:41 AM
thanks for your help

grameys
03-14-19, 07:40 AM
still nothing.. should i contact someone or have you done that for me?

Rynetory2
03-14-19, 10:17 PM
I did flag this over at the time when I posted Post #4. I'm still waiting for their reply.

I am not sure if Support will help but you can try if you like. Will post as soon as I get a reply.

P.S. I just sent over a chaser to the team.

grameys
03-15-19, 03:18 PM
yay... thanks got it today .. great job ����

Rynetory2
03-16-19, 12:23 AM
They checked into your account earlier and resolved this. Happy that you got your prize. :)