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Natasha_07
12-29-18, 10:14 PM
I accidentally chopped this 1 out of 2 when my game kinda froze fighting a troll, could you please undo this and allow it to be stored back like the others, please ?

SpiritWind00
12-30-18, 05:39 PM
You'll probably need to go to Support for assistance on this. :)

Natasha_07
12-30-18, 05:56 PM
Thank you for replying, forgive me for asking but how do I do that ?

I haven't done so in years and can't remember the email.

Thanks! :)

MoonVillage3
12-31-18, 06:02 AM
Thank you for replying, forgive me for asking but how do I do that ?

I haven't done so in years and can't remember the email.

Thanks! :)

Check in the signature zone of SW's post.. there's a link right at the bottom to contact S8 Support. Fill in the request form the info needed and send. You'll be contacted by S8 via e-mail shortly after.

SpiritWind00
12-31-18, 06:45 PM
S8 Support: Click here to contact S8 Support (https://support.storm8.com/hc/en-us/requests/new)

Here you go! I have text saved as text replacement so I don't have to keep copying/pasting it :)

Natasha_07
01-08-19, 11:31 AM
Thank you for replying.

Still no answer from support after 1 week no email, why do I even bother. :(

SpiritWind00
01-08-19, 04:46 PM
Thank you for replying.

Still no answer from support after 1 week no email, why do I even bother. :(
I'm sure it won't be too much longer but remember it is the holidays so staffing is limited. We usually see that Support can take up to 2 weeks to respond around this time of year.