View Full Version : KNOWN :App closes or freezes when I play videos

12-18-18, 03:14 AM
Hey there,
In my game when video ads are played the game either force quits or hangs and forces me to restart.
I am wondering if I can delete and reinstall the game, but I don't want to lose all I have done so far!
Please help!

kooky panda
12-18-18, 10:31 AM
Do you know the names of the specific videos?

12-18-18, 01:44 PM
No it doesn't start the video at all.

kooky panda
12-19-18, 09:58 AM
I know in other games, this is an issue. I will add this game to the list.

12-23-18, 11:46 AM
Thank you.
In the meantime, it would be really helpful if I can reinstall the app without loosing everything. So I can reinstall it, or if it still doesn't work use another device!