View Full Version : KNOWN :App closes or freezes when I play videos

12-18-18, 04:14 AM
Hey there,
In my game when video ads are played the game either force quits or hangs and forces me to restart.
I am wondering if I can delete and reinstall the game, but I don't want to lose all I have done so far!
Please help!

kooky panda
12-18-18, 11:31 AM
Do you know the names of the specific videos?

12-18-18, 02:44 PM
No it doesn't start the video at all.

kooky panda
12-19-18, 10:58 AM
I know in other games, this is an issue. I will add this game to the list.

12-23-18, 12:46 PM
Thank you.
In the meantime, it would be really helpful if I can reinstall the app without loosing everything. So I can reinstall it, or if it still doesn't work use another device!


05-15-19, 05:31 AM
My game freezes

05-15-19, 05:32 AM

05-15-19, 12:20 PM
If an interstitial ad fails to play in our Bingo games, it should eventually time out. However, the timeout period is fairly long -- about 60 seconds. If you are closing the game before that amount of time, the game may not necessarily be frozen.