castlestory - loading problem

[bamuri02]

its very different to loading castlestory in china on android phone.
always cost 2-3min to loading. and sometimes cannot loading on wifi or 4G.

gem shop cannot enter as well.

pls check if u can figure it out

[PikaSquirrel]

I checked your Gem page on your account and was able to load it without issues. Please submit a request to support for assistance if you're still unable to see the Gem pack page, thanks.