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G4OU812
07-23-18, 09:07 PM
I accidentally touched the upgrade button on a Big Red Rocks habitat and I wanted to cancel the upgrade but the iPad slipped from my hand and as I tried to stop the iPad from hitting the floor, my hand touched the screen which touched the Upgrade button. I would not have done this intentionally on a habit with a low yield for coins.

Is there a way I can contact support regarding this incident?

zzGoldmine2
07-23-18, 10:14 PM
I accidentally touched the upgrade button on a Big Red Rocks habitat and I wanted to cancel the upgrade but the iPad slipped from my hand and as I tried to stop the iPad from hitting the floor, my hand touched the screen which touched the Upgrade button. I would not have done this intentionally on a habit with a low yield for coins.

Is there a way I can contact support regarding this incident?

Kooky's got a link on her sig that might help you:

https://forums.storm8.com/showthread.php?95181-ANNOUNCEMENT-Contact-Storm8-Support-via-Form

That said, you only get one accidental gold reversal EVER. So you may want to think carefully whether this is a big enough gold loss to use that ONE chance on.

G4OU812
07-23-18, 10:34 PM
Kooky's got a link on her sig that might help you:

https://forums.storm8.com/showthread.php?95181-ANNOUNCEMENT-Contact-Storm8-Support-via-Form

That said, you only get one accidental gold reversal EVER. So you may want to think carefully whether this is a big enough gold loss to use that ONE chance on.

Thank you. I will check this thread back in morning as it's late. 500 gold is what I lost. Worth it to me.

kooky panda
07-24-18, 08:40 AM
I am sorry this happened! Please contact support for assistance. ( See link in my signature).