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SpiritWind00
03-09-15, 07:21 PM
Transferring your game to a new device | playing on multiple devices | Reinstalling your game

Instructions and pictures of the main thread in this link (but easier to follow here!) (https://forums.storm8.com/showthread.php?59955)

Restaurant Story no longer has a login feature. Text updated.

If you play on android or IOS you can transfer your storm ID and games over to your new device.

Decision Point: you get a new device.... do you want a second game or do you just want to transfer your original game to the new device?

If you want a brand new game and your original game, you can log in and out of both games using the Account Settings feature in games that have it, like Bakery, RS2 etc. Create a new ID and password first on the new game on that device.

If you only want your original game, don't download CS on your new device yet, follow instructions below.

Transferring your game yourself is easy if you know your password (same one as you use to login to the forum). Please follow these instructions:

OPTION 1:
1) download a game with a login feature, (eg Bakery Story). DO NOT DOWNLOAD CASTLE YET.
2) if using Bakery... play for a minute until you see the Storm8 blue symbol on the top right hand side. CLICK ON IT.
3. click Account Settings
4. click on Log in to Another Account
5. enter your Storm8 ID and password
6. it will give you a list of ALL of your Storm8 games and ask you whether you want to transfer them all..... CLICK PROCEED!
7. All your games under that Storm ID will now be recognized on your new device. You just need to download the Apps again.


OPTION 2:
1) download a game with a login feature, (eg Bakery Story).
2) In the lower left corner you'll see "Main". Click on that and then click on "Social"
3) Go to the "Invite Friends" tab. You'll see your Storm ID and then "account settings". Click on "account settings"
4) You'll have the option of "Log in to Another Account". You click on that and just type in your Storm ID and password.
5) All your games under that Storm ID will now be recognized on your new device. You just need to download the Apps again.


Help Me transfer!! (https://forums.storm8.com/showthread.php?91264-Help-Me-Thread!-Stuck-on-a-goal-and-need-help&p=1288316#post1288316) Don't create a new thread. Just post in this thread and tell us what's going on. ;)


If you are trading, selling or giving away your old device, I would advise contacting Support and ask them to remove your storm ID and games from that device.

If you have issues transferring yourself, you can contact Support and they can transfer your games.

SpiritWind00
06-21-18, 09:58 PM
Reinstalling your game.
Delete and reinstall the game - Press down on the app icon until it jiggles. You can then tap the 'X' in the upper left corner to delete the app from your device. Now go to the App Store (purchased apps/apps not on this device) to reinstall Castle Story. Similar for Android.

Don't be scared about reinstalling..... It's safe and only takes a couple of minutes.

Why reinstall? Well, it fixes nasty glitches and display issues, reduces file size on your device. It also makes sure you've the latest version of the game. If you need help, please ask! ;)

What happens if my game returns to Level 1!
This can happen, but it's quite normal.
* Make sure you have set a password in your game (under settings/FAQ) first before deleting the app.
* Force close your castle game.
* Follow the instructions above by going into a game like Bakery or one with a login feature.