Not getting Sapphire Shards from tournament

[celebrinthal]

Hello,

I've just realised I'm not getting any Sapphire Shards from the current tournament. And I already know I'm not the only one. I didn't get any Red Fragrances from the Tribal tourney either, but at that time I thought it had been planned like this, as it seemed like an additional, unusual tourney just crammed into the very last days of the month.

[kooky panda]

Please try force closing out your game then check again.
If you are still not getting them, please contact support for assistance.

See support link in my signature.

[rissah]

It happens to me too, for instance I just beat the Adventure dragon 5 mins ago which should drop 190 sapphire shards and my shard count is unchanged, even after several force closes. Just realized I don?t have to bother support because I?m close to fulfilling the shard count but yes it does happen to me too!