Where is my Dragon Teddy?

[PacitFilha]

I have earned a Dragon Teddy in the Huggs and Kisses event, but I can't find it in storage.
It's not the first time this happens!

[[S8] Elsa]

Please submit a request through support.storm8.com (https://support.storm8.com/hc/en-us) for assistance. Forum staff aren't able to assist with missing items. I apologize for the inconvenience.