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wendyspoo50
01-23-18, 10:56 AM
PLEASE someone help
I haven't been receiving the tickets for the temple when I earn them from playing bingo
Also the boosts that I win from bingo are not showing up,I could have(should have) at least 2-3 of the temple dragons
I also didn't receive250 points that I earned for bingo before last which resulted in me not getting the first dragon in that game that gives you decor prizes and dragons
This is getting EXTREMELY frustrating😨

[S8] Elsa
01-23-18, 11:02 AM
There's currently no issues with the Adventure League system. If you didn't receive a specific prize, please contact support to learn your current League. If you placed in a lower league, you'll be promoted to the higher League which will show as your current League for a few hours after it ends, but you'll still just receive the prizes for the League that you placed in the previous week.

wendyspoo50
02-13-18, 08:39 PM
I have not been receiving the tickets that I've won from Bingo games. I am at least 200 short right now. Most of the time I don't get the tickets that I win from the leaderboard part of bingo when I finish in grand,first or second place. But I never get the tickets that I've won from the league part.
Also why does it put me out of the game EVERY single time I visit neighbors or community members? Please Please Please fix these problems
There are a few more problems but I will talk about those at another time, I would be happy if these two problems are fixed

[S8] Elsa
02-14-18, 11:24 AM
Please submit a request through support.storm8.com (https://support.storm8.com/hc/en-us) for assistance.