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harobeda
12-29-17, 11:36 PM
Festive flower will not allow collection even though the timer is up. This has been mentioned on the main thread, but since it says ?solved,? I wanted to be sure the unsolved piece is noted.

Not a great day for S8.

Update (KP)



Elsa;1483130']The issue with collecting Times from the Festive Flower and Firework Flower has been resolved. Affected players will receive their Times the next time they log into the game. Players don't need to contact support as the credit will be automatically applied towards your event total. We apologize for the issue!

AmaDrac
12-30-17, 04:04 AM
The Festive Flower is not working. I cannot collect from it. This part of the problem has not been solved. So far, this event has been a disappointing, waste of time.

polar71004
12-30-17, 07:22 AM
Festive flower is still not working!!

Mayandream2
12-30-17, 07:50 AM
Anyone else not getting their points from their festive flower?

maddylboudet
12-30-17, 07:56 AM
I just came here to report the same. There is a little “spinning wheel of death” w a number10 , but no points added.

Drakenprinses
12-30-17, 08:58 AM
The 4 hours are up but still cant collect, there is this hourglas-like waiting clock thingy going on. Resetting my phone didnt help

weavingaway
12-30-17, 09:05 AM
The 4 hours are up but still cant collect, there is this hourglas-like waiting clock thingy going on. Resetting my phone didnt help
I too am not able to collect from my flower.....

thirdrock
12-30-17, 09:41 AM
Same here

thirdrock
12-30-17, 09:42 AM
Having exactly the same problem here

kooky panda
12-30-17, 09:46 AM
I have reported this over.

(merged duplicate threads )

phiermale
12-30-17, 10:06 AM
Seems like we are all having problems with the festive flower . Hopefully they give us our due for wasted time. They are making these milestones more difficult to achieve

Mptink
12-30-17, 10:38 AM
As if the events weren't difficult enough...

patt58
12-30-17, 11:01 AM
Same here sigh!

dragonfly7797
12-30-17, 11:53 AM
Same here. Haven't been able to collect anything yet!

Athabasca55
12-30-17, 11:58 AM
Heh, I got the festive flower, placed it, and the timer started so I thought it was all good. Came back just now and it?s as dead as a door nail.

Maxiecs
12-30-17, 01:15 PM
Same issue

Nuicakes
12-30-17, 01:30 PM
Same ...

CaRee215
12-30-17, 01:31 PM
Ok mine isn't either n i usually get all the prizes from the world events, i haven't been able to collect from both flowers for over 24 hours. This really needs to be resolved. Do thousands of us need to report this, is so it's gonna take forever for S8 to get thru all is them, come on S8 just fix it did you'll keep getting your money from us....

babs3449
12-30-17, 01:51 PM
Festive Flower still not working either.

daisy6897
12-30-17, 01:59 PM
The Festive Flower is not working. It just keeps loading and not letting me collect any points. This is a disappointing event.

Furytale
12-30-17, 02:41 PM
Same here. Also disappointing: I hatched the Old Claws dragon after the event started and I didn’t get the points for it.

deadpixel
12-30-17, 03:20 PM
After (IF) they fix this, will they automatically award us 60 points of Times for each day that they take to fix this bug or will we have to raise support tickets?

I can’t imagine what it’s going to be like for support if all players have to raise tickets for this issue.

Farmingbyme
12-30-17, 03:30 PM
Mine is not resolved either on three separate accounts

LynniesDragons
12-30-17, 03:47 PM
Mine doesn’t work either, but I haven’t finished one of these events in soooo long that I?m not going to waste my time creating a ticket. After all, they do know there is a problem & we won’t get credit for the loss.

susieq2127
12-30-17, 04:10 PM
My flower isn't collecting as well!!

cakeandpie
12-30-17, 04:58 PM
My flower is not working either!

theone2001
12-30-17, 05:31 PM
Same here. Not able to collect.

1151dkj
12-30-17, 05:34 PM
Same problem!

Caramel721
12-30-17, 05:45 PM
Still unable to collect from festive flower and firework flower. Gold not well spent on the latter.... any word when this will be fixed? Will time be extended for event to compensate all of these issues??

MemyselfandI1964
12-30-17, 06:18 PM
What's the point of this flower?

mimiami57
12-30-17, 06:55 PM
I don?t post on this forum very often but this Festive Flower is not making me feel festive at all. I think we should be awarded a one time gift of 100 Times to make up for this failure and for the pain and suffering it has caused. It is hard enough to win these contests when everything works. It will be impossible as it stands UNLESS we spend money which I refuse to do on a challenge that already has bugs in it. Please show us some New Year?s kindness.

suniaz
12-30-17, 07:42 PM
Same problem since yesterday

dragonarbor
12-30-17, 08:13 PM
I'm having trouble with the flower also. It won't let me collect. Not very happy..

dragonarbor
12-30-17, 08:21 PM
I thought it was just me but obviously it's not. Not very happy atm and makes me think seriously about spending any more money on this game..

Chan1231
12-30-17, 08:25 PM
I too am not able to collect from my flower.....

Too many bug recently .....disappointed

Tedi2016
12-30-17, 09:59 PM
Same issue with the festive flower. I've uninstalled and reinstalled the game, restarted my phone *Android Samsung 8+ and still unresponsive and unable to collect. Extremely frustrating. Hope the developers fix this asap.

blueangel826
12-30-17, 10:10 PM
I did submit a ticket on the loss of points from Festive Flower & Firework Flower on Friday evening. Received an email stating that they are closed from 12/25/17 - 1/2/18, but the problem will be reviewed on the next business day that Support is open! That will be Tuesday at the very earliest! Don't know why any new events or goals on any S8 game started till after Christmas holidays! Hope they do something about this event starting with so many bugs & issues so some will be able to finish!! Losing so many points needlessly over a poor start to this Community Event...totally ridiculous & poorly planned out before starting!!!

Cair1
12-30-17, 10:35 PM
This is really driving me nuts.

harobeda
12-30-17, 10:45 PM
It’s been fixed!

Chan1231
12-30-17, 10:53 PM
Festive flower will not allow collection even though the timer is up. This has been mentioned on the main thread, but since it says ?solved,? I wanted to be sure the unsolved piece is noted.

Not a great day for S8.

Solved but need to extend the Bright or give back the Times to us ... probably not enough time to win the individual prize

nvangel
12-30-17, 10:56 PM
I bought the fireworks flower when event just started..it hasnt worked once. I sent ticket i would like my 250 gold back. So neither flower is working

patt58
12-31-17, 01:29 AM
I still can’t collect so not fixed for everyone grrr

FlyingThunder34
12-31-17, 07:31 AM
I still can’t collect so not fixed for everyone grrr

Mine is working now and I have extra clocks

kooky panda
01-01-18, 01:15 PM
I still can?t collect so not fixed for everyone grrr
Please force close and reopen your game.

kooky panda
01-01-18, 01:15 PM
Update:

Elsa;1483130']The issue with collecting Times from the Festive Flower and Firework Flower has been resolved. Affected players will receive their Times the next time they log into the game. Players don't need to contact support as the credit will be automatically applied towards your event total. We apologize for the issue!