Free gift videos not giving me prizes

[christinefourtounis]

When I watch the free videos and I get a prize, some of them do not actually arrive. I have noticed the gems work but when I win the 1000 coins prize I do not receive it. This has been happening over a couple of days now.

[PikaSquirrel]

Sorry for the inconvenience, this is a known issue. If you force close the game, you'll see the rest of your Coins appear in your Coin total in the game.

[christinefourtounis]

Oh thank you. Sorry to bother you if it is already known. :)

[robotparade]

I was just coming on to ask about this. Thanks for answering!