Gems not been applied

[EdiiLouise]

I purchased the 24 gems package for 2.99. I accidentally pressed the the home screen after using the finger sensor. The money has left my bank account but my gems weren't credited. :( I have 104 but it should be 128.. Can anyone help please?

[EdiiLouise]

38399

Here is my order but the gems weren't applied :(

[babyxdoll1]

you can do two things

email storm8 with copy of your order history and receipt proving you paid for them.

or email google play and request a refund within 2 hours of purchasing the items.

but you're best option is to email storm8 and get them to apply the gems providing you show them proof first :)

I am sorry to hear about your loss of gems

[EdiiLouise]

I was saving them for Halloween sale :(

[kooky panda]

I am sorry this happened! Please contact support and send them a copy of your receipt.

(see link in my signature).