PDA

View Full Version : Seriously!!!???? I am so quitting. :(



CarolPeletier
09-17-17, 07:37 PM
I sent a message today to Storm8 related to an offer I received to complete a goal I couldn't finish on time using gems. The gems were removed from my account (71 gems) and reward was not delivered.

I will share the messages and screenshots I sent to them as well as the screenshot of their response.

[Removed support details (https://forums.storm8.com/showthread.php?15033-Do-not-post-Support-emails-or-private-communications-in-the-forum)]

bobbyrae
09-18-17, 11:44 AM
Did you force close and then reopen the game and then doublecheck your decor list ? Sometimes you have to do that. It sucks that support gave you that response. Hopefully one of the mods will try to get you some more help.

kooky panda
09-18-17, 01:42 PM
I am sorry you are having issues. Please send me a private message with your support ticket number.

Thanks!