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View Full Version : Game not loading to correct level. Help!?!



dizzle507
08-30-17, 08:08 PM
Can anyone help???? I'm on level 851 and had 400+ rubies. Today when I logged in it takes me to level (851). But says it is locked. It shows all other levels locked as well, except level 1 and 2. I have logged in and out of Facebook and Game Center, and still no change. It now also only says I have 20 rubies.
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Rynetory2
08-30-17, 10:39 PM
You can contact Support via support form (http://support.storm8.com/hc/en-us/requests/new) and have an agent to check your account.

dizzle507
08-30-17, 10:54 PM
Appreciate the help, however it does not appear that storm wants to help me :(
I just attempted to do that and got this immediate response.

Ticket #[]

Rynetory2
08-31-17, 07:06 AM
I noted your ticket number and am trying to get help for you.

Rynetory2
08-31-17, 08:34 PM
Can you log into you Game Center and restart the app to see your game progress?