PDA

View Full Version : Solved Closed ticket



Debie196201
08-21-17, 12:35 PM
Why has my ticket closed how do I continued my game

Rynetory2
08-21-17, 07:51 PM
Please send me your ticket number via private message (http://forums.storm8.com/private.php?do=newpm&u=139069) and I'll see if someone can help you to check.

Debie196201
08-23-17, 12:58 PM
Where do I find the ticket number please

Rynetory2
08-23-17, 09:11 PM
See here on how to find your ticket number. :)
https://forums.storm8.com/showthread.php?95170-ANNOUNCEMENT-Contact-Storm8-Support-via-Form

Debie196201
08-24-17, 11:11 PM
I've done this and it closed ticket

Debie196201
08-24-17, 11:12 PM
Sorry it says closed ticket

Rynetory2
08-25-17, 08:59 AM
I think you misunderstood me, I wasn't asking you to submit another request. Log into your account to check your closed ticket number and send it to me in a pm.

Debie196201
08-26-17, 09:10 AM
Hooray new ticket

Debie196201
08-29-17, 09:29 AM
New ticket but now it won't move on to the next level

Rynetory2
08-29-17, 11:07 AM
Please wait for Support to help and continue working with them on your issues.

Debie196201
08-30-17, 06:45 AM
Ticket number .... []

Rynetory2
08-30-17, 08:41 AM
Support usually takes 5-7 business days to revert, excluding weekends. Please continue working with Support on your issues. Thanks.