View Full Version : Fixed Candy mountain event broken

08-07-17, 05:55 PM
The candy mountain event is not working. I can see that people are playing because it shows win statistics for some users when tapping the tournament icon.

When I try to start level 1 of the mountain the start screen indicates "collect all the candies you need in 0 moves." When clicking Play, the game board starts to load, the puppy jumps across the screen, and the game crashes. The number of moves on the top right of the screen indicates "0" just before the crash.

I've update to the most recent version and cleared my cache, restarted my device. Please look into this.

08-07-17, 06:21 PM
I am having the same problem, and each time I try to play it completely closes the candy mania app and when I open the app again it shows a life missing.

08-07-17, 06:29 PM
Me too, but the problem seems to be through apple on my iPad because the mountain event loads and plays fine on my partners Samsung tablet ��. Really annoying ������

08-07-17, 08:20 PM
Same problem here! Using iPad. Tried logging out and still doesn't work. Lost all my lives.

08-07-17, 08:47 PM
SAME! Click on the first level in the tournament, screen reads "collect all the candies you need in 0 moves", puppy comes across screen and game crashes a moment later. When I re-open the app, game shows that a life (lightning) has been used. Very frustrating!!!

Same behavior on both iPad and iPhone (iOS 10).

Please fix or at least re-credit energy/ lives lost to bug crash!

08-07-17, 09:15 PM
Let me report this in for them to check.

08-07-17, 10:34 PM
Also on an iPad, and yes I have the same problem, try the candy mountain event and it crashes on level 1

08-08-17, 03:42 AM
I'm having the same problem on both iPad and iPhone.

08-08-17, 05:57 AM
Still not fixed ???

08-08-17, 06:10 AM
Same issue with me. I thought I had lost all my lives through the update last night, but today, I realized the candy mountain takes my life and crashes. iPad for me.

08-08-17, 07:35 AM
Same issue here. Candy mountain crashes on level 1 and takes life.

08-08-17, 08:25 AM
I hace the same problem since yesterday, only loosing lifes trying to enter

08-08-17, 08:26 AM
Let me report this in for them to check.

Do you have some news?

08-08-17, 09:24 AM
Still not fixed ???

Do you have some news?

FYI Storm8's Business Hours are Mon-Fri: 10am - 6pm (PST). It was nighttime when I reported in. Please wait for them to check in the morning. They should be getting online soon.

[S8] Elsa
08-08-17, 10:27 AM
We're currently looking into this. Thanks, Rynetory2!

08-08-17, 11:00 AM
Hey everyone,

We identified the issue and have pushed out a fix. The event levels should be loading properly now. Thank you all for raising the issue!

08-08-17, 08:23 PM
I am having same problem have reported it.

08-08-17, 08:24 PM
Is it fixed?

08-08-17, 08:32 PM
This has been fixed. Try restarting your game.