Back to Outback Cruise sailed away

[Skies4]

I am on day 10 of the cruise and it is not midnight yet and the cruise sailed away. I have about 100 more "points" needed. What Happened? Have cooking for 9 1/2 days this is frustrating!

[bleaueyes1922]

I finished cruise but did not get alligator fillet

[Rynetory2]

I am on day 10 of the cruise and it is not midnight yet and the cruise sailed away. I have about 100 more "points" needed. What Happened? Have cooking for 9 1/2 days this is frustrating!

Not sure if you are referring to your local time or midnight "San Francisco time". I extracted the following for you from the Cruise Guide.

Your cruise ends just before midnight PST on your Day 11. It's important to note this and convert to your own time zone so you don't miss out. You can use this Time Zone Converter (https://www.timeanddate.com/worldclock/converter-classic.html) to figure out your local time. You can enter "San Francisco" for the S8 time zone (PST).

Can you let me know what time did your cruise end? Pacific time. Thanks.

[Rynetory2]

I finished cruise but did not get alligator fillet

Did you tap on Stephen? Can you restart your game?

[karengar]

My cruise ship was still active BUT they took away my two helpers that I PAID a lot for! They were gone by this afternoon!! Very upset as it was a LOT harder to finish and I still had to use gems!! I want a refund for my helpers since they did NOT stay around for the duration of cruise event!!

[Rynetory2]

My cruise ship was still active BUT they took away my two helpers that I PAID a lot for! They were gone by this afternoon!! Very upset as it was a LOT harder to finish and I still had to use gems!! I want a refund for my helpers since they did NOT stay around for the duration of cruise event!!

I've flagged in your issue for them to check. Please hold for now.

[Nuicakes]

I finished the cruise yesterday afternoon but today it says I can "buy the recipe".

Also, I have 3 more days to cook Anzac biscuits but my recipe disappeared 2 days ago.

[kooky panda]

I am on day 10 of the cruise and it is not midnight yet and the cruise sailed away. I have about 100 more "points" needed. What Happened? Have cooking for 9 1/2 days this is frustrating!
My cruise looked vacant, but when I clicked on the icon on the right hand of the screen, I could get into the cruise. If you still have the icon on the right hand of the screen, try clicking that to see if you can continue.

[kooky panda]

Also, I have 3 more days to cook Anzac biscuits but my recipe disappeared 2 days ago.

This has been reported. See this thread:

https://forums.storm8.com/showthread.php?100060-Back-to-Outback-Cruise-Goals-ended-early

[Nuicakes]

Thank you. Any ideas about my cruise? I finished yesterday afternoon but today I have a popup that says I can "buy the cruise recipe".

[Rynetory2]

Thank you. Any ideas about my cruise? I finished yesterday afternoon but today I have a popup that says I can "buy the cruise recipe".

I'll try and see if someone can check for you.

[Rynetory2]

My cruise ship was still active BUT they took away my two helpers that I PAID a lot for! They were gone by this afternoon!! Very upset as it was a LOT harder to finish and I still had to use gems!! I want a refund for my helpers since they did NOT stay around for the duration of cruise event!!

They checked your account and saw that you have reached the end of your cruise. Please let us know if you need additional help for your account. Thanks.

[Rynetory2]

Thank you. Any ideas about my cruise? I finished yesterday afternoon but today I have a popup that says I can "buy the cruise recipe".

They checked and it seemed like you have completed your cruise. Did you see Stephen? Try restarting your game if you didn't. Please let us know if you need additional help for your account. Thanks.

[Nuicakes]

Omg .... thank you, thank you, thank you. I've been on and off today but haven't seen Stephen yet. I'll keep my eyes peeled.

Many thanks again!

[Foos606]

Stephen has never appeared and now the recipe has gone on mine. New cruise started today so I'm giving up trying to find out what happened. Hope you get better luck!

[Nuicakes]

They checked and it seemed like you have completed your cruise. Did you see Stephen? Try restarting your game if you didn't. Please let us know if you need additional help for your account. Thanks.

Sorry Rynestory ... I haven't seen Stephen. Any advice?

TIA

[kooky panda]

Sorry Rynestory ... I haven't seen Stephen. Any advice?

TIA

I am sorry Stephen has not shown up!
Please contact support for assistance.

Contact Storm8 by filling out this form: support.storm8. (https://support.storm8.com/hc/en-us)
How to submit Support Request (https://forums.storm8.com/showthread.php?95181-ANNOUNCEMENT-Contact-Storm8-Support-via-Form)

[Nuicakes]

Rynestory,
Can you please tell me who you contacted in Support? I figure since you've already checked, they would be familiar with my issue.

Thank you!

[Rynetory2]

Rynestory,
Can you please tell me who you contacted in Support? I figure since you've already checked, they would be familiar with my issue.

Thank you!

Please go ahead and send a private message to [S8] Walt and he'll help you to check. :)
Link here - https://forums.storm8.com/private.php?do=newpm&u=128573

[Nuicakes]

Please go ahead and send a private message to [S8] Walt and he'll help you to check. :)
Link here - https://forums.storm8.com/private.php?do=newpm&u=128573


Thank you SO MUCH! I didn't get a chance to talk to Walt ... the recipe showed up on my stove late last night!

Thanks again .... I'm happily cooking like a crazy person.

[Rynetory2]

Thank you SO MUCH! I didn't get a chance to talk to Walt ... the recipe showed up on my stove late last night!

Thanks again .... I'm happily cooking like a crazy person.

Congrats Nuicakes! So glad that you got it. :) Haha happy cooking.

[Rynetory2]

@crazydaisy62, Rainstorms45 - I started a new bug thread using your posts since it's a different cruise. Please see https://forums.storm8.com/showthread.php?100265-Staying-in-Paris-Cruise-ended-early

(Closing thread since bugs reported here were resolved and to avoid confusion)