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Thread: Level 50 crashes

  1. #1

    Unhappy Level 50 crashes

    Every time I beat level 50, it'll take me to the finish page and then crash. I've had to redo the level a few times now because the game doesn't recognise that I've passed it. Is there a fix?

  2. #2
    Rhino Keeper
    Join Date
    Feb 2013
    Posts
    387
    This has happened to me on two different levels so far. Level 46 most recently. I'm only at Level 49 now, so will look forward (not!) to repeatedly doing Level 50 soon!
    They really need to address this issue!!

  3. #3
    Host(ess)
    Join Date
    May 2013
    Posts
    25
    Just happened to me for the third time on level 39.

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Try closing out the game(or restarting your device) before you come back to play.
    See if this helps.

    If you still have issues, can you post which specific device you play on (iphone 4, Ipad 2, Ipod 4th gen, etc) and also the current IOS version of your device(under settings on your device).
    Thanks
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  5. #5
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    Did you guys notice any new animations or features that appeared when this issue occurred for you? Do you remember how many stars you had achieved when it happened?

  6. #6
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,050
    Quote Originally Posted by FrozenTurtle View Post
    Did you guys notice any new animations or features that appeared when this issue occurred for you? Do you remember how many stars you had achieved when it happened?

    It just happened to me at level 32. I finished the level, got the blue & purple animated characters jumping around as usual. I had 2 stars. I clicked next and the game force closed. It has not registered that I finished the level. I had two lightening bolts when i started level 32. One was used to complete the level. I now only have one even though it has not registered that i completed the level. It did not occur to me that I should have taken a screenshot of it so i do not have that.

  7. #7
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,050
    Quote Originally Posted by kooky panda View Post
    Try closing out the game(or restarting your device) before you come back to play.
    See if this helps.

    If you still have issues, can you post which specific device you play on (iphone 4, Ipad 2, Ipod 4th gen, etc) and also the current IOS version of your device(under settings on your device).
    Thanks
    I do that every time i stop playing, so I do not believe that is the problem. This is the first time it has happened. I play on an ipad2 ios 6.1.3 which is the final update for my device.

  8. #8
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    Hey everyone, we believe we have located one of the main causes of this issue and the occurrences of these crashes should be drastically reduced in the next version update. In the meantime, we suggest you try tapping the "X" instead of "Next" to continue to the next level. Thanks for your patience while we juiced these nasty bugs!

  9. #9
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,050
    Quote Originally Posted by FrozenTurtle View Post
    Hey everyone, we believe we have located one of the main causes of this issue and the occurrences of these crashes should be drastically reduced in the next version update. In the meantime, we suggest you try tapping the "X" instead of "Next" to continue to the next level. Thanks for your patience while we juiced these nasty bugs!
    Right. Drastically reduced. Brilliant work.

    Meanwhile I lost my progress and lightening bolt.

  10. #10
    Nightclub Owner
    Join Date
    May 2011
    Posts
    7,050
    Happened again. That's two lightening bolts now gone and progress twice lost.
    I just deleted the game.





    After the game forcecloses and I restart it, i'm back to no progress at all, minus one lightening bolt:

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