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Thread: Some expired items not deleting from the catalog

  1. 03-31-11, 02:55 PM #1
    BlakBeard
    BlakBeard is offline
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    Some expired items not deleting from the catalog

    My wife is having a issue with items being expired in the catalog and when she tries to remove them she gets the "out of sync" message and then the items reappear. Her Storm ID is TeamZube. P.S. Her game glitches this morning at around 6 am EST and the glitch/bug caused to to lose her level and her starting gems.
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  2. 03-31-11, 02:59 PM #2
    GroupMagma
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    Hi BlakBeard,

    Thank you for the info. Please report this to TeamLava Support at support@teamlava.com for further help on this issue. If possible, please send them your device model, your version of OS, any information you can provide on what occurs before this bug appears. Thanks!
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  3. 03-31-11, 03:05 PM #3
    BlakBeard
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    Ok. She emailed them this morning as soon as it happened. They haven't emailed her back yet.
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  4. 04-01-11, 12:51 PM #4
    BlakBeard
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    If anybody is experiencing issues like I mentioned above try uninstalling the app and reinstall. It solved the issue.
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