Bumps in the Dark Event : October 21 2016

[AliceWinter24]

I've lost all my points too. On all accounts.

[kooky panda]

If you lost your points, please try restarting your game to see if they come back. If not please send an email to support@storm8.com.
This issue has been reported over.

[StefaninaFla]

All of my accumulated points are gone...I had approximately 80 points or more and now I have 0.

The same just happened to me, and my mother's game never started it.

[Reighdence]

I already emailed support@storm8.com but I still haven't received any response and my points before it resets to zero has not been added yet....

Please help kooky_panda

[dragonwhispereri]

I already emailed support@storm8.com but I still haven't received any response and my points before it resets to zero has not been added yet....

Please help kooky_panda

It happened again yesterday lost at least 161 points and today 220. Is there a reset going on? It happened around this time yesterday too. I'll never get through this if points are not given back.

I emailed too and still waiting.

Anything to help?

[cazile81]

All of my accumulated points are gone...I had approximately 80 points or more and now I have 0.

So to my disbelief, I have lost all of my points for the 2nd time during this World Event.

[Rynetory2]

To players who have posted on lost points, I've added your posts to the report. You can send me your ticket number via private message and I'll add it in.

Please make sure that you start your game fresh before you do any activity and do a force save after your last activity before you shut down your game. Hope this helps.

[Kennedward]

Doesn't seem like I'll make it to the last individual prize, but will play when I can

[bravewarrior]

Meh. Just don't have enough food since the tales to even think about planting 20 hour crops that only give 700 food. Especially since all these events require you to feed and evolve dragons!

I wish they would have double food weekends during these point events since it cuts down on production. I try to get some balance during the weekend so my 20 hr collection is in the late afternoon. Then I try for a 20 and a 5 during my workday. But there is always a point where I'll have to do two 20 hrs in a row. It's painful. They should offer another 20 hour for upper players like 350,000 coins nets 2000 apples. I'm a billionaire on this game; I'd do it.

[kooky panda]

I already emailed support@storm8.com but I still haven't received any response and my points before it resets to zero has not been added yet....

Please help kooky_panda

There is limited support over the weekend so it may take a few days for an agent to respond.

This issue has also been flagged over.