IOS iPAD, what happened to the VIEW ads 4 gems? It vanished 8-2016 & never returned

**Rynetory2** · 10-18-16, 08:47 PM

Thank you very much for the very helpful info, nukesters2.

Please include the pic in your email to Support as well. Thanks.

**nukesters2** · 10-19-16, 06:00 PM

Originally Posted by rynetory2

Thank you very much for the very helpful info, nukesters2.

Please include the pic in your email to Support as well. Thanks.

Hi there, I did include the picture, but have not heard anything back yet. Do you know how long it usually takes to get a reply from them?

**Rynetory2** · 10-20-16, 04:06 AM

Originally Posted by nukesters2

Hi there, I did include the picture, but have not heard anything back yet. Do you know how long it usually takes to get a reply from them?

Sorry I am not sure. It usually takes several business days but it depends on the ticket volume.

**Cody123890** · 10-20-16, 10:19 AM

I just sent one in. I thought it was just me

**amerirish** · 10-25-16, 08:07 AM

Same thing is happening to me. I sent an email to support before finding this thread. I can also see the icon in the top right corner when my news screen is on but as soon as I exit, it disappears

**Rynetory2** · 10-25-16, 08:40 AM

Please continue to work with Support on this. Thanks.

**mikeswife0420** · 10-25-16, 08:56 AM

Yea the ads stopped about a week ago for me. I was wondering the same thing!

**Rynetory2** · 10-25-16, 09:09 AM

Sorry the forum can't assist on this. Please send an email to support@storm8.com if you like an agent to check.

**vmuniz25** · 12-13-16, 08:50 PM

For the past two weeks I haven't received any of my daily videos to collect any gems I've restarted the game several times! What do I do?

**vmuniz25** · 12-13-16, 09:14 PM

Originally Posted by vmuniz25

For the past two weeks I haven't received any of my daily videos to collect any gems I've restarted the game several times! What do I do?

My IOS is 9.3.1 on an iPhone
Restaurant story version 1.7.9

Thread: IOS iPAD, what happened to the VIEW ads 4 gems? It vanished 8-2016 & never returned

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